Mercedes-Benz of Hoffman Estates

Excellent Service Atanas went above and beyond in ensuring we left with exactly what we were looking for. The level of service was exceptional from him, and the entire Atanas went above and beyond in ensuring we left with exactly what we were looking for. The level of service was exceptional from him, and the entire staff. Kelly in finance was also very helpful, as well as Jose Garcia’s assistance in reviewing and setting up the vehicle. More

Carlos is great! Couldn't be happier with Carlos. Buying our 2nd Mercedes from him was an easy decision. His knowledge of Mercedes and customer care is why we bought o Couldn't be happier with Carlos. Buying our 2nd Mercedes from him was an easy decision. His knowledge of Mercedes and customer care is why we bought our new car. Thank you Carlos! More

The best! Carlos was the best very professional! Very good price and customer service. Will recommend them over and over. Come and see Carlos A Regalado and Tom Carlos was the best very professional! Very good price and customer service. Will recommend them over and over. Come and see Carlos A Regalado and Tom and Jose. More

Excellent place Excellent salesman and also excellent dealership very polite and ready to answer any questions you asked to them highly educated very gentleman very p Excellent salesman and also excellent dealership very polite and ready to answer any questions you asked to them highly educated very gentleman very professional, price are very reasonable. More

Top Notch Help with my new to me car Atanas Petrov found me exactly what I wanted and at a great price. He was patient and helpful. I would go to him first if I was looking for another ca Atanas Petrov found me exactly what I wanted and at a great price. He was patient and helpful. I would go to him first if I was looking for another car. Thank you Atanas. More

Best Experience I just want to take a minute to rate my recent experience at Mercedes-Benz of Hoffman Estates. As you can see I have it 5 Stars. This was a very smoot I just want to take a minute to rate my recent experience at Mercedes-Benz of Hoffman Estates. As you can see I have it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesman, Carlos Regalado. Not only was he extremely genuine and a gentleman to boot, but also a true professional. My husband arrived at Mercedes-Benz about 30-45min before me. Before I arrived Carlos and my husband were able to test drive the car and set expectation for the trade-in value. Upon my arrival Carlos asked for my keys and gave me the keys to the car that we were looking to purchase. Carlos approach was quite relaxed and there was no pressure from him at all. At no time did I have to go to the mat with Carlos to get a deal that we were looking. He found a way to make it work in our favor and we couldn’t have asked for much more than that. Not only did we leave with the GMC Acadia. THANK YOU CARLOS! Finally, this would not have been possible without the help of Finance Manager Jose Gomez. Thank you for your patience and for staying late to wrap the deal up. Thank you again Carlos and Jose. ~ Liz L. ~ More

Great dealership! Carlos was very helpful in my search of a used vehicle and I loved his low pressure approach. He took a lot of time from start to completion to ensur Carlos was very helpful in my search of a used vehicle and I loved his low pressure approach. He took a lot of time from start to completion to ensure I had the best experience. More

No haggle ! straight forward and supportive Throughout the entire process , which was appreciated! Carlos was very efficient and attentive. Pricing is great!! Seamless car buying ?? Throughout the entire process , which was appreciated! Carlos was very efficient and attentive. Pricing is great!! Seamless car buying ?? More

Oustanding Buying Experience!! We had an absolutely outstanding buying experience with Atanas! He was very professional, followed up with us a few times before our appointment and We had an absolutely outstanding buying experience with Atanas! He was very professional, followed up with us a few times before our appointment and had the car ready for us to test drive when we got there. Overall, a seamless experience with minimal haggling / negotiation. Between Atanas (Sales), his Manager, Frank, and the Finance Manager, Jose (great guy!), Jose (Product Specialist) and Nas (Product Specialist), we felt that we got what we wanted in terms of car and deal. Jose (Product Specialist) was amazing and sat with us for 45 mins after everyone left to walk through the car details / functionality, and made sure we were comfortable when we drove off the lot. We also had a few outstanding items, which Atanas promptly followed-up on, scheduled, and took care of. Again, one of the best experiences we've had at a dealer and we would HIGHLY recommend this team of Atanas, Frank, Jose, Jose and Nas, to anyone looking to purchase Mercedes Benz in the Chicagoland area. Thank you guys! More

Charlie Choate Wonderful experience. Raul went to the wall to put the deal together. Couldn’t be more satisfied. They did all they could to accept my trade and sell Wonderful experience. Raul went to the wall to put the deal together. Couldn’t be more satisfied. They did all they could to accept my trade and sell a car. More