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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,155 reviews
IF YOU DONT like Quality People - Go Elsewhere Piotr, Frank, Kelly, Jose, and the entire Staff at Mercedes of Hoffman Estates is hands down the best place when you are in the market for a luxury ve Piotr, Frank, Kelly, Jose, and the entire Staff at Mercedes of Hoffman Estates is hands down the best place when you are in the market for a luxury vehicle and the luxe experience that goes with it. Piotr in sales knows his cars and understands how to pay attention to the concerns of the client. Both He and Frank were detailed in the deal making process and also more than willing to help showcase their inventory of available vehicles for solid selection. Kelly was kind and instrumental in securing the right financing options for the budget to work properly even helped lock in on an even better looking vehicle on the outside as well as on the inside including additional features. Jose has a huge knowledge base on every car class and the features that come along with it. He made it quite comfortable to UNDERSTAND all of the utility within the vehicle. The entire experience of this specific dealership was FIRST CLASS from start to finish! These people are QUALITY and there is no sub par standard in QUALITY!!! Thank you to everyone at Mercedes of Hoffman Estates! -Eddie Victorian www.thevictorianexperience.com More
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Carlos was awesome The experience from the time we walked through the door and Carlos greeted us was friendly and first rate he made us feel like we had known him for ye The experience from the time we walked through the door and Carlos greeted us was friendly and first rate he made us feel like we had known him for years. He was great followed up quickly and he made buying a car a great experience. Jose was awesome walking us through the features of the car and getting us connected. All and all best Car buying experience! More
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My first Benz Carlos was amazing an witty.. He made buying a new car from a bad experience a pleasure.. I would definitely recommend this dealership but specificall Carlos was amazing an witty.. He made buying a new car from a bad experience a pleasure.. I would definitely recommend this dealership but specifically Carlos. More
Great Customer Experience Atanas does a wonderful job of making you feel at home. He is kind, patient, and understanding. I would highly recommend him and Hoffman Estates MB to Atanas does a wonderful job of making you feel at home. He is kind, patient, and understanding. I would highly recommend him and Hoffman Estates MB to anyone. More
Great Car. Great Experience. Derian was very responsive to the questions that I had about the car. This was a great experience. I feel like I got exactly what I wanted. Derian was very responsive to the questions that I had about the car. This was a great experience. I feel like I got exactly what I wanted. More
Good, attentive people work there. The buying experience was easy with no high pressure sales. The salesman actually listened and paid attention to my concerns and questions. It was o The buying experience was easy with no high pressure sales. The salesman actually listened and paid attention to my concerns and questions. It was one of my best experiences buying a car through a dealership. Carlos was helpful, informative and pleasant to deal with. More
Carlos made our car buying experience excellent one Carols treated us well. Made the whole car buying experience as less painful as possible. He was excellent with my family. I would recommend Carols to Carols treated us well. Made the whole car buying experience as less painful as possible. He was excellent with my family. I would recommend Carols to any of my friends who is looking to buy a new car. More
What and experience Raul was very patient with me. He returned all my calls, Answered all my questions. Even though I had some unexpected obstacles Everyone was very he Raul was very patient with me. He returned all my calls, Answered all my questions. Even though I had some unexpected obstacles Everyone was very helpful and eager to help. Manager Patrick Law also played a big part he did a outstanding job to help me out. I appreciate you Patrick! Everyone was very kind , understanding and pleasing. It was my third vehicle I bought from MOTORWERKS. And I would definitely go back for my next car hopefully my transaction will go little smoother and I know they’re going to give me a great deal! Right Raul, Patrick ?? Hopefully I’ll See you guys sometime in February or March of next year. Thank you much!!!!! Darlene Gonzalez More
Awesome Car Buying Experience! My car buying experience was Awesome with this dealership! Piotr, Kelly, Patrick, and a few other team players demonstrated the utmost professionalis My car buying experience was Awesome with this dealership! Piotr, Kelly, Patrick, and a few other team players demonstrated the utmost professionalism and patience with me and my granddaughter throughout the process. One gentleman gave me tips on structuring insurance and another walked me through the features of my car. I was truly impressed with their responsiveness and service. Mecedes Benz is well served by their genuine care and superb customer service! More
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Qick and painless process Everyone was friendly, Carlos was my contact and he was very straightforward with everything, no sneakyness detected like you would at normal dealers. Everyone was friendly, Carlos was my contact and he was very straightforward with everything, no sneakyness detected like you would at normal dealers. Jose was also great with helping me out with my financing options. More