Mercedes-Benz of Hoffman Estates

Everyone was welcoming, professional and courteous. All of my questions were answered. And I Kirk was a great person to work with. It was a no pressure sale which I appreciated All of my questions were answered. And I Kirk was a great person to work with. It was a no pressure sale which I appreciated More

I recently purchased a vehicle as an out of state customer and had the pleasure of working with Mr. Alexander Kolek, because of the differences in our geographical location I was somewhat hesitant to customer and had the pleasure of working with Mr. Alexander Kolek, because of the differences in our geographical location I was somewhat hesitant to move forward with the purchase. Throughout the process Alexander assured me that he would ensure all my concerns and questions would be addressed; which put me at ease to continue with the purchase. Alexander was very professional and knowledgeable in his profession and followed through on everything he said he would do. I can truly say this was my best car buying experiences ever! More

Alexa was phenomenal as our salesperson. Charlie with the financing was also great in letting us know of additional options available to us. I would recommend family and friends to come here Charlie with the financing was also great in letting us know of additional options available to us. I would recommend family and friends to come here for their next vehicle. More

Absolutely amazing experience from start to finish. Alex was able to answer any questions/concerns I had from the first day I inquired about my vehicle, and if he couldn’t answer, he found someone that Alex was able to answer any questions/concerns I had from the first day I inquired about my vehicle, and if he couldn’t answer, he found someone that could very quickly. Definitely the best car buying experience I have ever experienced. Would definitely recommend Alex, as well as this dealership to my friends and family. More

Abe was very easy to work with and Alex did a great job walking us through and explaining all the features our new vehicle had to offer walking us through and explaining all the features our new vehicle had to offer More

Jason Kapolka and the entire team at Mercedes-Benz of Hoffman Estates were amazing and made the entire process stress-free. I am a Mercedes driver for life; not only because of the dependability and lux Hoffman Estates were amazing and made the entire process stress-free. I am a Mercedes driver for life; not only because of the dependability and luxury of the brand, but also (and especially) because of the caliber of each and every employee at the dealership. I love my new SUV! More

Alexander went above and beyond to help us through the sales process. He made our experience so enjoyable and helped us walk with our purchase, confident that we got the best deal possible. We can't say sales process. He made our experience so enjoyable and helped us walk with our purchase, confident that we got the best deal possible. We can't say enought great things about how well he walked us through the negotiation process, his experience and patience. We'll definitely recommend our friends and family to come back to purchase from your dealership! More

ALEX DOES WHAT HE SAYS HE WILL DO- GREAT GUY! CALL HIM IF YOU WANT GREAT SERVICE CALL HIM IF YOU WANT GREAT SERVICE More

Jacob Kapolka (sales) and Michael Spooner (finance) were great with a remote purchase on a hard to find car with low miles. The whole process was amazingly fast and easy, and Jacob communicated with me thr great with a remote purchase on a hard to find car with low miles. The whole process was amazingly fast and easy, and Jacob communicated with me throughout the process. They made for a comfortable purchase from long distance based on photos, videos and good communication. Highly recommend them if you’re considering. Further, their mechanic’s recommendations on my used car were all addressed prior to the car going up for sale (in my case - new tires, brake pads and rotors). I feel that I found a great car at an appropriate price and with excellent service and communication. Thanks guys! More

Alex was spot on friendly and great from the first interaction I had. We went on a test drive felt very easy to talk to and express any concerns. Alex and his team were great bud worked with ideally w interaction I had. We went on a test drive felt very easy to talk to and express any concerns. Alex and his team were great bud worked with ideally what mattered the most to me or a consumer the pricing!!! Looking forward to working with the dealership & Alex in future car purchases More