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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Purchase experience I had a great experience, I love my new vehicle, personnel is friendly and ready to help with any questions you have, I recommend this dealership I had a great experience, I love my new vehicle, personnel is friendly and ready to help with any questions you have, I recommend this dealership More
Outstanding! I came to the HE MB to test drive a car I found on your inventory website. I was looking for a car to get for a trade of my previous Mercedes. Mr. Pe I came to the HE MB to test drive a car I found on your inventory website. I was looking for a car to get for a trade of my previous Mercedes. Mr. Petrov approached me, and at first I was hesitant giving his young age. But he had shown the upmost professional approach: gentle, not intimidating, yet very confident. I believe he sensed my hesitation so he made sure I warm up to him before proceeding. I was very grateful for that, especially since being at the facility made me very emotional: I was there with my husband years ago, when we bought Steven's beloved MB SL550R. We had an absolutely beautiful memory of that transaction/service. My husband passed away more then a year ago... Mr. Petrov's warm and professional conduct made the experience of getting yet another car from your dealership very comforting and memorable indeed! Thank you, Atanas:) More
Painless, quick and fair transaction This dealership isn't the closest by far for me. I spent some time chatting via email and for speed and efficiency switched to speaking on the phone. This dealership isn't the closest by far for me. I spent some time chatting via email and for speed and efficiency switched to speaking on the phone. Was able to come to an arrangement before stepping out and when we arrived, all paperwork was ready to go. Super efficient, quick and painless. Huge thanks to Atanas for coordinating this. More
Pleasant buying experience Came in a couple of days ago looking for a used Mercedes ML. From the moment I walked in to the moment I drove off it was nothing but a pleasant exper Came in a couple of days ago looking for a used Mercedes ML. From the moment I walked in to the moment I drove off it was nothing but a pleasant experience. Atanas Petrov was very professional and helpful every step of the way. No BS pricing tactics. Very reasonable and straight forward. Thank you guys. More
Atanas was superb I worked with Atanas to gather additional information on a SL that I was interested in purchasing. He was awesome and gathered the additional picture I worked with Atanas to gather additional information on a SL that I was interested in purchasing. He was awesome and gathered the additional pictures and information in a timely manner. Went above and beyond helping me with the decision. The only negative was the dealership raised the price almost $2,000 from the asking price that was posted on cars.com earlier in the day when I called to inquire about the vehicle. I don't think that I have ever experienced that before. I didn't purchase the vehicle but it was no fault of Atanas. More
Great Experience! We just purchased a brand new Mercedes Metris at Mercedes of Hoffman Estates. Peter was a great salesman to work with, very professional and knowledge We just purchased a brand new Mercedes Metris at Mercedes of Hoffman Estates. Peter was a great salesman to work with, very professional and knowledgeable. He went above and beyond to make sure we buy the van we're most comfortable with, even though we changed our minds many times. His suggestions and advises were very helpful. Thanks to him the entire buying process went very smoothly. I would definitely recommend Peter to all of my friends and family members. Thanks again Peter! More
Good Experience Atanas Petrov was very helpful in guiding us thru the process of acquiring our new car. Atanas is a good listener which is important when making deci Atanas Petrov was very helpful in guiding us thru the process of acquiring our new car. Atanas is a good listener which is important when making decisions of this magnitude. Everyone at the dealership had a sincere smile on their face. Our finance person Jose Gomez knew his stuff and the individual that set up our phones and walked us thru the tech side of the car was impressive to say the least. More
Amazing service We had the pleasure to meet Atanas, who is an amazing, very friendly and dedicated to his job person. He guided us through the whole car buying experi We had the pleasure to meet Atanas, who is an amazing, very friendly and dedicated to his job person. He guided us through the whole car buying experience. He was very polite, professional and very well mannered. He really helped us by answering all the questions we had and giving us all the information we needed to make the right choice. We highly recommend him!!! He is truly a great man! More
Great The service I received was excellent. Atanas was able to work out a great deal and was very helpful during this process. I will be back when ready to The service I received was excellent. Atanas was able to work out a great deal and was very helpful during this process. I will be back when ready to buy again. Highly recommend Hoffman Estates Motor Works. More
Great exprince with a super sales person, Piotr!! I had a really good , stress free experience working with Piotr and the entire team at MB Hoffman Estates. very friendly, Easy to work with along with I had a really good , stress free experience working with Piotr and the entire team at MB Hoffman Estates. very friendly, Easy to work with along with great customer service. Thanks for making this experience easier! We are enjoying the car ! More