Mercedes-Benz of Hoffman Estates

Mercedes - Benz of Hoffman Estates has my back I purchased a vehicle from MotorWerks Mercedes - Benz, and this experience has truly made me feel like i am part of their dealership family. When you I purchased a vehicle from MotorWerks Mercedes - Benz, and this experience has truly made me feel like i am part of their dealership family. When you decide to make your purchase here, no detail will be left out, and if it is, they will make it right. The Operations Manager Rich Altenhoff and Commercial Manager Kevin Schroeder went to work for me after the sale, and they have secured my life long vehicle purchases as a result of having my back. Thanks Guys, see you again very soon! More

2016 MB GLA45 AMG As I am outside State customer had no time to fly to the dealership to look at the car I had to rely on the Salesman experience and honesty to buy thi As I am outside State customer had no time to fly to the dealership to look at the car I had to rely on the Salesman experience and honesty to buy this car. He was able to provide me with additional pictures and videos for the car. Called me with extra information that I have asked and helped with transportation of the car to my State. He went above and beyond to close the sale. More

Everything and More!! Going into my meeting with Nina I was a little stressed because I wasn’t sure I’d find something I was in love with. She took the time to consider eve Going into my meeting with Nina I was a little stressed because I wasn’t sure I’d find something I was in love with. She took the time to consider everything I wanted in a car and what my budget was. She worked with us and made sure I loved it. After being unsure on a couple of cars they found one that was perfect! Nina showed me, my now new 2015 GLA! It was everything and more. They made sure I knew how to work everything and I was comfortable in my new purchase. I would definitely recommend putting your trust in Mercedes-Benz of Hoffman Estates with your new car. More

Absolutely an amazing experience Walked into the dealership to look at four 2016 E350. Piotr was able to narrow down to one car. Overall experience has been wonderful. I will retu Walked into the dealership to look at four 2016 E350. Piotr was able to narrow down to one car. Overall experience has been wonderful. I will return. More

Pre-owned, Out-of-State Purchase We contacted Mercedes Benz of Hoffman Estates in our search for a certified pre-owned GLS550. Ms. Stephanie Smith immediately contacted us and provid We contacted Mercedes Benz of Hoffman Estates in our search for a certified pre-owned GLS550. Ms. Stephanie Smith immediately contacted us and provided options for the potential purchase. My wife and I drove six hours last Saturday, January 5 to test drive a vehicle and meet Ms. Smith. The 2017 GLS550 was as advertised and Ms. Smith was an outstanding sales representative and customer advocate. While we didn’t reach a negotiated agreement, we appreciated the professionalism and transparency exhibited by Ms. Smith and the pre-owned sales manager, Mr. Frank Paganis. Ms. Smith reached out to us this past week, and we were able to reach an agreement and take delivery of the GLS550 yesterday, January 11. Ms. Smith, Mr. Paganis, the finance director, Mr. Jose Gomez, and the product sales specialist, Mr. Jose Garcia, exemplify the best in dealership excellence, and we would give Mercedes Benz of Hoffman Estates our highest recommendation for any automotive needs. More

Excellent, from start to finish... And then after! It has been a long time since I went into a car dealership. Who wants to bicker with the proverbial car salesman/woman! But Mercedes-Benz of Hoffman E It has been a long time since I went into a car dealership. Who wants to bicker with the proverbial car salesman/woman! But Mercedes-Benz of Hoffman Estates was a pleasant surprise. They made it easy from my first interaction to my last, and then some. From the first email response at 8am to the last email response at 9pm. My salesperson, Nina never stopped working. In fact, she came in early on the date of pick-up, just to get my car ready, cleaned and detailed, on top of a gracious, full tank of gas!! Unexpected and memorable. Mercedes-Benz of Hoffman Estates made it easy for me to trade in my old car for a new one. In fact, it was a pleasant experience to spend the morning at the dealership. Nina and her team of qualified experts explained every option on my new CLS. The Hoffman team gave me a lesson on all the new hi-tech aspects of the car and set my preferences and phone up for me, prior to signing on the dotted line. Overall, buying a car at Mercedes-Benz of Hoffman Estates was truly a pleasant experience – Stop in for yourself and find out! More

Great experience, very happy My experience with MB of Hoffman Estates was a seamless process. David found the perfect car for me at a price I was very happy with. I would buy a ca My experience with MB of Hoffman Estates was a seamless process. David found the perfect car for me at a price I was very happy with. I would buy a car here from David again in a heartbeat and will recommend him to others. Thank you David and MB Hoffman Estates! More

Piotr Siemieniuk is your guy. Friendly, awesome customer service skills and takes his job seriously. It was a pleasure buying a Sprinter with Him. Considering that i w is your guy. Friendly, awesome customer service skills and takes his job seriously. It was a pleasure buying a Sprinter with Him. Considering that i was out of State and i needed to travel for Seattle to Chicago. Then take the vehicle back. Everything went smooth. Would definitely recommend and buy again. More

David from Mercedes Benz was truly wonderful I got in contact with Mercedes Benz at Hoffman Estate during the last week of December and got in contact with David. I was straight up with him about I got in contact with Mercedes Benz at Hoffman Estate during the last week of December and got in contact with David. I was straight up with him about what color and specification I wanted it in. He immediately got back to me and found what I was looking for and he didn't play games with me and I went in the next day to look at the car. I loved the car and gave me a very fair price for the car. I would highly recommend anybody to purchase a car through David. Straight and to the point, no games More

The Best Dealer in The Area Very recommended!!! The customer service is the best in the area. Great selection of vehicles. I test drove about 10 different vehicle and Piotr was n Very recommended!!! The customer service is the best in the area. Great selection of vehicles. I test drove about 10 different vehicle and Piotr was nice and patient all the time. Highly professional and knowledgeable salesman!!! More