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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,155 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,155 reviews

September 05, 2019

Low pressure, low stress experience Very much enjoyed working with Gabe. He was very proactive and attentive. Also appreciated their flexibility in working through timing of buying my G More

by MLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Rodriguez, Carlos Prado, Gabe Estrada
Sep 10, 2019 -

Mercedes-Benz of Hoffman Estates responded

Car buying is exciting and the buying experience should match. We are thrilled you found working with us to be low pressure and low stress. Your experience is important to us and we strive to exceed the customers expectations. Thank you for taking the time to share your feedback and choosing us to earn your business. Welcome to the Circle.

September 02, 2019

Great Service I got scheduled right away, all my issues were fixed, they worked with me for an off hours pickup and best of all they found a way to warrentee all th More

by Nick dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Sep 10, 2019 -

Mercedes-Benz of Hoffman Estates responded

Complete satisfaction is what we strive for and a 200% satisfaction is great! Thank you for sharing your feedback with us. We are thrilled you are happy with your service experience working with Matt. We appreciate you choosing us to service your vehicle.

August 31, 2019

Always go the extra mile for you I cannot say enough good things about this dealership Mercedes Hoffman. Every time I have gone there for service they make sure that everything is fi More

by Court44lovehoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
Sep 03, 2019 -

Mercedes-Benz of Hoffman Estates responded

Thank you for taking the time to share your feedback and for choosing us to earn your business. We are thrilled you enjoyed working with Julio and the services he provided. Our goal is to provide great service with complete satisfaction. Enjoy and Welcome to the Circle.

August 28, 2019

Serving My Winnebago RV Just wanted to give a shout out to Omar and the service team. Due to an up coming travel commitment I needed to bring in my RV for warranty work. Init More

by JoeZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Contreras
Sep 03, 2019 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your feedback with us. We are thrilled you are happy working with Omar and the assistance he provided. Thank you for choosing us to earn your business. Enjoy and Welcome to the Circle.

August 22, 2019

Thank you for your help Peter! I had a very pleasant experience working with Peter! He was very helpful and answeared all my questions in a very informative manner! I felt like he r More

by Ewelina Szwedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Piotr Siemieniuk
Aug 28, 2019 -

Mercedes-Benz of Hoffman Estates responded

We are thrilled you had a pleasant buying experience working with Piotr. Thank you for sharing your feedback and choosing us to earn your business. Congratulations on the purchase of your new vehicle. Welcome to the Circle.

August 17, 2019

Blown tire and towing Jason Palmer was outstanding in his efforts to promptly and thoroughly service my car and schedule needs. He is consummate with his follow up and pers More

by S550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
Aug 19, 2019 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your feedback on working with Jason. We are thrilled you are happy with his customer services experience he has provided. Thank you for choosing us to earn your business and trust and being a part of the Circle.

August 16, 2019

Impressive team of truly thoughtful people This dealership went above and beyond in every sense! A very dedicated team helped my car dreams come true WITHOUT any overly aggressive sales tactics More

by blsacco21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe, Piotr Siemieniuk, Kelly Rodriguez
Aug 19, 2019 -

Mercedes-Benz of Hoffman Estates responded

We are thrilled you enjoyed the buying experience and assistance provided by Piotr and the comfort from Teddy! Thank you for taking the time to share your feedback with us and choosing us to earn your business. Enjoy your vehicle and we look forward to working with you again as well. Welcome to the Circle.

August 16, 2019

Excellent experience I recently bought a car from this dealership! Piotr Siemieniuk was my salesman and he was really helpful in finding the right car for me. He took his More

by Irenetodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Piotr Siemieniuk
Aug 19, 2019 -

Mercedes-Benz of Hoffman Estates responded

We are thrilled you enjoyed working with Piotr and the buying experience he delivered. Thank you for choosing us to earn your business and taking the time to share your feedback with us. Congratulations on your purchase and welcome to the Circle.

August 08, 2019

Title hostage My wife had to drive our Mercedes gle 350 for a whole year without a title because this dealership was holding it hostage. I payed the car off two w More

by jeremy moskowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Rodriguez
Aug 09, 2019 -

Mercedes-Benz of Hoffman Estates responded

We certainly can understand the frustrations a titling issue can cause. We have sent this to our Customer Relation Manager Margie Gallagher to look into. This certainly is not the experience we strive to deliver. Thank you

August 03, 2019

Great team of top notch professionals. Ilona was extremely helpful and really worked to make my purchase an easy experience. Tom (Sales Manager) was also fantastic. I will certainly buy f More

by Johnu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilona Varyshko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Herwehe
Aug 06, 2019 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on your purchase. We are thrilled you enjoyed your experience working with Ilona and Tom. Thank you for taking the time to share your feedback with us. Enjoy and Welcome to the Circle.

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