Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,155 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,155 reviews
March 24, 2020
Fast, courteous, and professional I recently needed to have my car serviced and was waiting until the last minute to make an appointment due to time constraints. To my surprise, I was I recently needed to have my car serviced and was waiting until the last minute to make an appointment due to time constraints. To my surprise, I was able to get my car in for service on the same day. My wait time was very short, and no one tried to sell me any extra services beyond what I brought my car for. More
by MARGARETCIOROBITCA
Verified CustomerEmployees Worked With
March 24, 2020
Great Service! Robert always had my concerns in mind and did a great job explaining everything! His customers service was exceptional! Honest, and always friendly. I Robert always had my concerns in mind and did a great job explaining everything! His customers service was exceptional! Honest, and always friendly. I would highly recommend working with him! More
by FRANKPAGANIS
Employees Worked With
March 24, 2020
'Friendly personal" Friendly team and a great Dealership.Services were performed on time.I have servicing my cars here for 2 years,very happy with the service. Friendly team and a great Dealership.Services were performed on time.I have servicing my cars here for 2 years,very happy with the service. More
by gundiarkin
Employees Worked With
March 24, 2020
My service advisor Rob Fragoso was extremely helpful and worked with the Service technician to resolve my service issues on my 2016 s550. I would recommend him. worked with the Service technician to resolve my service issues on my 2016 s550. I would recommend him. More
by JRICHARDSONMCI
Employees Worked With
March 24, 2020
Rob in service dept was great! Was very helpful & courteous. Have dealt with him for many years and glad to see he continues to work for dealer. courteous. Have dealt with him for many years and glad to see he continues to work for dealer. More
by 19JEM41
Employees Worked With
March 24, 2020
Car Service Very good service and attention to details. Getting a loner was very quick and smooth. Everyone was very professional. The whole dealership was clean Very good service and attention to details. Getting a loner was very quick and smooth. Everyone was very professional. The whole dealership was clean and atractive More
by RAKPRI
Employees Worked With
March 24, 2020
Great Service Robert Fragoso has been assisting me for the past several years. Great guy straight shooter. Looking out for the customer interest. You are lucky to h Robert Fragoso has been assisting me for the past several years. Great guy straight shooter. Looking out for the customer interest. You are lucky to have him. He's the reason why I'll be buying my next MB at MB of Hoffman Estates. More
by TOBRIEN4
Employees Worked With
March 24, 2020
Excellent Service without unnecessary work. Technician did not force me to do additional services for making Invoice bigger. Services were performed within our budget. Also used PROMO code to s Technician did not force me to do additional services for making Invoice bigger. Services were performed within our budget. Also used PROMO code to save some money. More
by RPPATEL57
March 24, 2020
Good service. Went there to fix the mirror and windshield. Julio take care of my car and make sure they are clean after the service windshield. Julio take care of my car and make sure they are clean after the service More
by PANCHITA.TA
March 24, 2020
Typically Excellent Service Service here has been great for the 10 years I have purchased cars from them. Fast, courteous, and clean. There is always a loaner as long as you re Service here has been great for the 10 years I have purchased cars from them. Fast, courteous, and clean. There is always a loaner as long as you request one. Service is one if the reasons I will be buying my 4th car from them shortly. More
by GYOUNGR2
