Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,156 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,156 reviews
April 07, 2020
annual svc Car and advisor service was great but it took a little longer than I expected almost 3 hours vs the less than 2 hour commitment Car and advisor service was great but it took a little longer than I expected almost 3 hours vs the less than 2 hour commitment More
by MAHANNA11
Verified CustomerEmployees Worked With
Matthew Price
April 07, 2020
Very pleasurable in spite of pandemic. Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car upon delivery. Julio Ramirez also greeted me - from a distance - just to be courteous. Julio has serviced my car as well as Matt. Thank you, all. More
by RGFLYER1
Employees Worked With
Other Employees :
Also, gentleman who set up loaner and girl with whom I paid for the service., Matthew Price
April 06, 2020
7 years maintenance Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and your technicians for a job well done. Also thank you for the nice loaner. More
by FALMORADIE
Employees Worked With
April 06, 2020
Piotr Siemieniuk was amazing and so was Tom May, Matt McGuinn, and the entire financing crew. I love my car! I made the right choice in choosing this dealership. McGuinn, and the entire financing crew. I love my car! I made the right choice in choosing this dealership. More
by C.S.
April 03, 2020
Excellent customer service! Appreciated the car home pick up and return. Wojciech Rogoz did an outstanding job! Appreciated the car being disinfected on return. great job! up and return. Wojciech Rogoz did an outstanding job! Appreciated the car being disinfected on return. great job! More
by NEILMURPHY545
Employees Worked With
April 01, 2020
Could not have asked for anything more ! Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked li Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked like brand new ! More
by JOHNJANOWIAK
Employees Worked With
March 31, 2020
Thanks for working out the deal and taking care of the serves. I look forward to continuing getting service with the team over the next few years. Paul worked hard to make the deal happen. serves. I look forward to continuing getting service with the team over the next few years. Paul worked hard to make the deal happen. More
by ANDREW
March 31, 2020
Excellent, above and beyond service, appreciate the pick up and delivery of my car, My car is clean and took care all the issue very well as he promised. Julio Ramirez did excellent job. and also the 2 guys up and delivery of my car, My car is clean and took care all the issue very well as he promised. Julio Ramirez did excellent job. and also the 2 guys that picked and dropped off my car, very pleasant, Sorry I didn’t get their names. More
by Nida Gonzales
Employees Worked With
March 31, 2020
Shows that they care about giving the best service. Like that I was recognized when I pulled in by my representative. Julio is great! He should get a bonus! that I was recognized when I pulled in by my representative. Julio is great! He should get a bonus! More
by VANESSAADAMS3453
Employees Worked With
March 31, 2020
Professional, courteous, and very knowledgable. Very responsive and great with follow up. Highly recommend Stephanie Smith for you new car needs. Will definitely use them again and again. responsive and great with follow up. Highly recommend Stephanie Smith for you new car needs. Will definitely use them again and again. More
by DANIEL.FALESE
Employees Worked With
Stephanie Smith, Charlie Trauscht
