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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,156 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,156 reviews
April 17, 2020
Omar and Bob great guys. Great service, honest and professional people. I service all my fleet with them (about 22 sprinters). Would highly recommend them. professional people. I service all my fleet with them (about 22 sprinters). Would highly recommend them. More
by DAMIRBASIC25
Verified Customer
April 16, 2020
Above and Beyond A warning signal indicating a problem with the operation of the engine occurred in my GLC2300., The response from the online attendance and roadside A warning signal indicating a problem with the operation of the engine occurred in my GLC2300., The response from the online attendance and roadside assistance person was immediate and exceptional. More
by PHARMCEO23
Employees Worked With
Roadside Assistance Person - Mario
April 15, 2020
Excellent customer service Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for tak Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for taking care of customer during the Covid19. More
by DEDEELLIOTT
Employees Worked With
April 15, 2020
Awesome people wouldn’t go any other place ...Love the Awesome people wouldn’t go any other place ... Love the attention and kindness from all of the staff who recognize you immediately ... courteous to Awesome people wouldn’t go any other place ... Love the attention and kindness from all of the staff who recognize you immediately ... courteous to work More
by TYNSAD
Employees Worked With
Other Employees :
Matthew Price, Charlie Trauscht
April 14, 2020
Great service and staff. Omar is the guy you want to work with. He is very knowledgeable and explains everything about the work. I’m very happy with them. Damir with. He is very knowledgeable and explains everything about the work. I’m very happy with them. Damir More
by DAMIRBASIC25
April 14, 2020
It was a pleasant experience except for some problems.Matt Mcguinn fixed it with the approval of Mr Connolley. He is an awesome GM.Thanks problems.Matt Mcguinn fixed it with the approval of Mr Connolley. He is an awesome GM.Thanks More
by ZENYQ101
April 14, 2020
David was great to work! On top of everything we were referred to him and will definitely go back for our future vehicles! Thanks David referred to him and will definitely go back for our future vehicles! Thanks David More
by VITOROPPO20
Employees Worked With
April 14, 2020
The best or nothing at MW! They treat you like family. Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, t Everything is always taken care of. Even delivery right to your doorstep, wonderful in these times! Love the lease deals! Awesome customer service, thank you.. BIG THANK YOUS to Joe S, Austin, Dennis, Bob, and Mike.. and, well of course .. Mick A.!!! Big thanks Mercedes Motor Werks fam!! More
by MSMUDDE240
Employees Worked With
Other Employees :
Still showing Ziegler names.. not the same as MW any more. Super sad for a lot of people. But it happened.. got to move on.
April 12, 2020
Nina made buying my first Benz a wonderful experience. The entire team was extremely friendly and thorough. They made sure all of my questions were answered. At no point did I feel pressured to make a dec The entire team was extremely friendly and thorough. They made sure all of my questions were answered. At no point did I feel pressured to make a decision. Nina had a big bow on my car when I came to pick it up. Would highly recommended this dealership! More
by ascott416
April 10, 2020
Omar is the greatest I continue to have all my Sprinter service done at your location because of the wonderful attention given to me by Omar. He is the face of your deale I continue to have all my Sprinter service done at your location because of the wonderful attention given to me by Omar. He is the face of your dealership and represents you well. More
by petertaglia
Employees Worked With
Omar Contreras
