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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,156 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,156 reviews
May 08, 2020
I was very pleased with the service on my car. From the first contact to schedule the service to the return of my car after the repairs were completed, it all went very well. Thank you. first contact to schedule the service to the return of my car after the repairs were completed, it all went very well. Thank you. More
by MURIEL.BANACH
Verified CustomerEmployees Worked With
Matthew Price
May 08, 2020
MBHS continues to provide amazing customer service. It was awesome working with Ronnie Brazier. He’s extremely professional, personable and knowledgeable. His continuous follow-up is impeccable. He’s d was awesome working with Ronnie Brazier. He’s extremely professional, personable and knowledgeable. His continuous follow-up is impeccable. He’s driven to ensure that you receive the highest level of customer service. Definitely a 10 point rating! More
by JWITHERS0
May 07, 2020
Jason Palmer is the best Jason is a credit to the organization. He has looked after me and my service needs on the five vehicles I have purchased since I have been a Mercedes Jason is a credit to the organization. He has looked after me and my service needs on the five vehicles I have purchased since I have been a Mercedes owner More
by INTLRISK
Employees Worked With
Jason Palmer
May 07, 2020
Safety recall The passenger-side airbag was replaced because of a safety recall. The service was completed quickly. Jason kept me informed regarding the progress th The passenger-side airbag was replaced because of a safety recall. The service was completed quickly. Jason kept me informed regarding the progress throughout the day. More
by BUKIET
Employees Worked With
Jason Palmer
May 07, 2020
Great Service! We had to bring the car in for a safety recall. Matt and his team did a great job in taking care of us. Thank you! We had to bring the car in for a safety recall. Matt and his team did a great job in taking care of us. Thank you! More
by PHIL64
Employees Worked With
Matthew Price
May 07, 2020
Easiest car buying experience I ever had Thanks to Nina, this was a painless experience. Informed dealership I was interested in the vehicle Contacted Manager Submitted Credit applicatio Thanks to Nina, this was a painless experience. Informed dealership I was interested in the vehicle Contacted Manager Submitted Credit application Negotiated price Drove away with car In at 2:00 back at my office by 4:30 Simple straightforward process. This was my 4th purchase from this dealership and by far the most efficient. More
by NORRIS.SMITH
May 06, 2020
Very Good Service The gentleman replaced my airbag right in the driveway and there was no human contact during the process. Thank you for coming to my house and doing The gentleman replaced my airbag right in the driveway and there was no human contact during the process. Thank you for coming to my house and doing this. More
by LAWRENCEATTORE
Employees Worked With
not sure what his name was, but Jessica set it up and was very professional
May 06, 2020
I went on a Saturday afternoon and arrived a little earlier than my scheduled appointment. The team was accommodating, very professional, and the service was prompt. earlier than my scheduled appointment. The team was accommodating, very professional, and the service was prompt. More
by Srikanth
Employees Worked With
May 05, 2020
Great My service went great, good communication. Safety precautions were good. Service went very quick, only one hour. Very good waiting areas with books My service went great, good communication. Safety precautions were good. Service went very quick, only one hour. Very good waiting areas with books to read and TV. More
by BOBCARL1
Employees Worked With
May 05, 2020
Our service representative Matthew t, who has taken all the cleaning measures for Korana, is fast and helpful. Thanks for good and on time servicing. the cleaning measures for Korana, is fast and helpful. Thanks for good and on time servicing. More
by irfanbirsen
Employees Worked With
Matthew Price
