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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,156 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,156 reviews
May 22, 2020
I really enjoyed my experience at this location. Micheal and Ronnie made sure that i understood everything and were extremely professional. I would recommend this location to anyone looking to purchase a Me and Ronnie made sure that i understood everything and were extremely professional. I would recommend this location to anyone looking to purchase a Mercedes. More
by GGERALDF
Verified Customer
May 22, 2020
Wojtek very helpfull and professional, service was provided on time and issue with the car was fixed, online payment method was quick and easy too, thank you provided on time and issue with the car was fixed, online payment method was quick and easy too, thank you More
by norek117
Employees Worked With
May 22, 2020
The level of service was at the highest standard as I have come to expect from Mercedes of Hoffman Julio and the team went out of their way to provide me with everything I needed and I greatly appreciat have come to expect from Mercedes of Hoffman Julio and the team went out of their way to provide me with everything I needed and I greatly appreciate their hard work More
by CLBILISSIS
Employees Worked With
May 22, 2020
Great customer service Our sales person was Nina G and she was awesome! We are previous owners and were looking to upgrade. Ive been to other MB dealerships but none of Our sales person was Nina G and she was awesome! We are previous owners and were looking to upgrade. Ive been to other MB dealerships but none of them take the time or care like Mercedes Benz of Hoffman Estates does. Nina had the car ready and waiting for us that we were looking to test drive. Nina was very professional and took good care of us. I like that there is no hassle and negotiating back and forth and wasting time. During Covid-19, I wasn't really sure if I wanted to go test drive or even go out to look for a new car. When we asked Nina about the what they were doing to protect themselves and customers she explained the procedures they had in place right away. MB of Hoffman Estates has a Sanitizing station. They spray and wipe to disinfect cars after each use/test drive. Every hour everyone at MB of H.E. stops and disinfects their workstation. I thought that was great and it showed that they care about their employees and customers. MB of Hoffman Estates made me feel safe and comfortable during Covid-19. Nina made our buying experience safe, quick and we are very happy with the purchase and of course the service provided. I would not want to go anywhere else. Thank you for a safe, quick and exceptional buying experience. More
by Emina.Jimenez
Employees Worked With
May 21, 2020
I felt that my visit with Piotr was pleasant, helpful and informative. I had my wife and 3 kids with me and Piotr and the team got us in and out within a reasonable time. informative. I had my wife and 3 kids with me and Piotr and the team got us in and out within a reasonable time. More
by DEVIN.FAIRROW
Employees Worked With
Piotr Siemieniuk
May 21, 2020
Jason always does a fine job. I also appreciated having car returned to my home when service completed. Like the new exit out on to Golf Rd! Thx! car returned to my home when service completed. Like the new exit out on to Golf Rd! Thx! More
by FRED.AIGNER1
Employees Worked With
Bennie, Jason Palmer
May 20, 2020
excellent service- again Every service coordinator I have worked with, especially Robert Fragoso and Wojciech, are helpful, courteous, and efficient. Service is the reason I c Every service coordinator I have worked with, especially Robert Fragoso and Wojciech, are helpful, courteous, and efficient. Service is the reason I continue to purchase the brand. More
by CMCCLENDON0
May 19, 2020
job complete Very pleased with Omar C help.. He want above and beyond what he had to. Thanks from Consumers packing Company . The van was fixed perfect. Very pleased with Omar C help.. He want above and beyond what he had to. Thanks from Consumers packing Company . The van was fixed perfect. More
by MKLEEMAN
Employees Worked With
Omar C
May 19, 2020
Best Service Ctr. - from start to finish ! Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, a Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, as usual. More
by DRKAF14
May 19, 2020
Julio did a great job with the servicing of my vehicle as usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. More
by TERRENCE.MCELROY
Employees Worked With
