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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,157 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,157 reviews
May 25, 2020
Service was for routine and expected items. Service was completed accurately, on time, and within the cost structure that was discussed. Written guidelines were provided for future work. No addi Service was completed accurately, on time, and within the cost structure that was discussed. Written guidelines were provided for future work. No additional charges were made. More
by Paul
Verified CustomerEmployees Worked With
May 25, 2020
Excellent service , great communication, overall top notch experience. Wojtek can handle most demanding customers ,me included , with a smile and curtesy . Will definitely come back ! notch experience. Wojtek can handle most demanding customers ,me included , with a smile and curtesy . Will definitely come back ! More
by WOROX81
Employees Worked With
May 25, 2020
Simply Amazinggg They really go above and beyond and make sure that you go out of the door 100% satisfied. I have always been pleased with the service at this locati They really go above and beyond and make sure that you go out of the door 100% satisfied. I have always been pleased with the service at this location. The best I have ever had owning any car in my life.Way to go and please keep up the good work guys. More
by IL_Reviewer
Employees Worked With
May 25, 2020
Piotr was outstanding! From a complete and extensive test drive to a comparison or all 3 GLE units available he gave me the 5 Star! test drive to a comparison or all 3 GLE units available he gave me the 5 Star! More
by bob.szarmach
May 24, 2020
Jullio is very attentive to my needs and schedule. Have been going to this dealership for service for over 7 years and have always had my car taken of to my satisfaction. Personnel are friendly and th Have been going to this dealership for service for over 7 years and have always had my car taken of to my satisfaction. Personnel are friendly and the waiting area is clean and comfortable. More
by DARLENE5307@ATT,NET
Employees Worked With
May 23, 2020
great This is the best Mercedes dealership. They are honest people who take care of the people. I would recommend to anyone who wants a Mercedes. They go ab This is the best Mercedes dealership. They are honest people who take care of the people. I would recommend to anyone who wants a Mercedes. They go above and beyond. More
by 4820NORTH
May 23, 2020
David was very up front regarding the condition of the used vehicle I called about and made sure my technical questions were answered by one of the friendly service technicians. used vehicle I called about and made sure my technical questions were answered by one of the friendly service technicians. More
by Matt H
Employees Worked With
May 23, 2020
Outstanding place to do business with.Great customer Outstanding place to do business with. Great customer service by people that care about your car needs. I would come again buy again any day. Outstanding place to do business with. Great customer service by people that care about your car needs. I would come again buy again any day. More
by golubki08
May 23, 2020
Great service Brought my car and service my car there. Great people and service from start to end at this dealer. They are really pleasant to work with. Thank you! Brought my car and service my car there. Great people and service from start to end at this dealer. They are really pleasant to work with. Thank you! More
by DARRENLIU
May 23, 2020
Service was finished on time Everything was explained & Service was finished on time Everything was explained & estimate was given before work started Car was clean and washed Easy to make an appointme Service was finished on time Everything was explained & estimate was given before work started Car was clean and washed Easy to make an appointment for same day More
by LK-555
Employees Worked With
Jason Palmer
