Mercedes-Benz of Hoffman Estates

there was never a problem I bought a few cars in this company, I am satisfied when it comes to service and there is always a problem, we are able to solve it together and every I bought a few cars in this company, I am satisfied when it comes to service and there is always a problem, we are able to solve it together and everything works out always okay More

Big thanks to Robert! Working with Robert was easy and he provided excellent service. He kept in contact with me regarding my vehicle and explained what the process would c Working with Robert was easy and he provided excellent service. He kept in contact with me regarding my vehicle and explained what the process would consist of. He answered each one of my questions thoroughly. Would recommend him and this service department for anyone looking for top tier service from start to finish! More

OIL & FILTER CHANGE/TIRE ROTATION A Big Thanks to everyone here @ the dealership. Very professional, efficient & courteous from the beginning to end of my service appointment. All my q A Big Thanks to everyone here @ the dealership. Very professional, efficient & courteous from the beginning to end of my service appointment. All my questions were answered. This group goes above & beyond in customer service! More

My car purchasing experience a merc Benz of Hoffman Estates was excellent. purchasing team was patient, kind, responsive and vested in my earning my business. Estates was excellent. purchasing team was patient, kind, responsive and vested in my earning my business. More

Nina Gewargis Nina was very helpful. Patient, insightful, cordial and straight forward. The guys at the service desk were helpful as well. Overall it was a pleasant Nina was very helpful. Patient, insightful, cordial and straight forward. The guys at the service desk were helpful as well. Overall it was a pleasant experience. More

Great Service Team Service is excellent. Always a great experience. Bob heads up a great crew. The porter who shuffled the car was also great. Sorry can not recall his Service is excellent. Always a great experience. Bob heads up a great crew. The porter who shuffled the car was also great. Sorry can not recall his name. More

Jason is always friendly and does exactly what he says, when we discuss service on my car. Jason is a Star in your dealership, and a perfect example for all members of your team to follow. I like that when we discuss service on my car. Jason is a Star in your dealership, and a perfect example for all members of your team to follow. I like that your dealership is always spotless. More

Big thanks to Robert keeping in contact throughout and for providing detailed explanation of the issue. Definitely would recommend 👍🏻 The service was excellent and I also got a loaner while my car was b for providing detailed explanation of the issue. Definitely would recommend 👍🏻 The service was excellent and I also got a loaner while my car was being fixed which was very helpful! More

Didn’t have any hassle Mike was easy to work with make me feel comfortable. I used the service department and had no problems getting service done me feel comfortable. I used the service department and had no problems getting service done More

Everyone at the dealership worked extremely hard to find a car that met our needs. In these trying times they exceeded our expectations! Tom , Nicole and David went out of their way to make us happy and we a car that met our needs. In these trying times they exceeded our expectations! Tom , Nicole and David went out of their way to make us happy and we couldn’t be more grateful! More