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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
June 16, 2020
Absolutely excellent to work with!! Ronnie was a pleasure and the whole team. Thank you for a great experience. We will definitely be back soon! and the whole team. Thank you for a great experience. We will definitely be back soon! More
by KL
Verified Customer
June 16, 2020
Waiting now for 2days and no answer yet to things that were missing on the car I bought very very slow on answering my phone calls say they will get back to me and they DON’T one place says it’s certified were missing on the car I bought very very slow on answering my phone calls say they will get back to me and they DON’T one place says it’s certified next place it doesn’t More
by DANKANACK
June 16, 2020
After a pretty terrible experience with Mercedes Dealer in El Cajon, CA-this team at Hoffman saved the day - thanks Mike Perez and Kevin Schroeder! in El Cajon, CA-this team at Hoffman saved the day - thanks Mike Perez and Kevin Schroeder! More
by JenSD
Employees Worked With
Kevin Schroeder, Charlie Trauscht, Mike Perez
June 15, 2020
Had a great experience with Mercedes-Benz of Hoffman estates and ilona did a great work with helping me get the perfect car for me. estates and ilona did a great work with helping me get the perfect car for me. More
by Zavalaj1207
Employees Worked With
June 15, 2020
Service visit for tires to be replaced Jason ordered the tires for me, set up the appointment for me, and my tires installed balanced and aligned great service thank you much Michae Jason ordered the tires for me, set up the appointment for me, and my tires installed balanced and aligned great service thank you much Michael Marando More
by MARANDOM
Employees Worked With
Jason Palmer
June 15, 2020
Went in for a service over the weekend and as always they do an outstanding job. They ended up finding a coolant leak, put me in the loaner immediately. The job was finished the same day. do an outstanding job. They ended up finding a coolant leak, put me in the loaner immediately. The job was finished the same day. More
by EDINMAKSIC
Employees Worked With
June 15, 2020
The service department as a whole is top notch. Only feedback is for the service Dept member needs to slow down when communicating details. Felt rushed. feedback is for the service Dept member needs to slow down when communicating details. Felt rushed. More
by JAIME.REYES09
Employees Worked With
June 14, 2020
As always Piotr was outstanding. He knows that my time is limited and was fully prepared to complete the transaction quickly. He had reached out the day before to collect my information so that he and his fi limited and was fully prepared to complete the transaction quickly. He had reached out the day before to collect my information so that he and his finance folks were prepared. Piotr is highly professional with a deep knowledge of his product. This is the latest in a long series of buys from him and he never disappoints. I would refer him to anyone I know. More
by Nickfotos
Employees Worked With
Other Employees :
Piotr Siemieniuk, Charlie Trauscht
June 12, 2020
The car is running and sounds much better, thank you!! The car was dropped off dirty, it would have been nice if the outside was clean! The car was dropped off dirty, it would have been nice if the outside was clean! More
by MAYA3DRAKE
Employees Worked With
Other Employees :
THE GIRL WHO TOOK MY INSURANCE AND ID INFO WAS VERY NICE!!!
June 12, 2020
Great Service Vehicle was repaired perfectly and on-time. It was also washed and cleaned.. No problems, no complaints. Tire repaired like new and appreciate the l Vehicle was repaired perfectly and on-time. It was also washed and cleaned.. No problems, no complaints. Tire repaired like new and appreciate the loner provided. More
by BOBBRIZ6969
Employees Worked With
Brad
