Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,163 reviews
June 18, 2020
good rep, expensive,not totally happy. Robert is always helpful and pleasant. The costs are high. The batteries for the remotes should be a free item. I had to wait awhile for my car, espec Robert is always helpful and pleasant. The costs are high. The batteries for the remotes should be a free item. I had to wait awhile for my car, especially when 2 others after me got their car first. Also, I had to return the next day since my remote did not work. The batteries were upside down. Robert turned them around. More
by DRCAT2219
Verified CustomerEmployees Worked With
June 18, 2020
The service that you provide is world class. The staff is very knowledgeable and very helpful. They go the extra mile to me feel like the customer matters. is very knowledgeable and very helpful. They go the extra mile to me feel like the customer matters. More
by DSMIYAKE
June 18, 2020
Trustworthy Staff Worked with Frank Campos and Mike Spooner. Both were professional, to the point, and responded to all questions/requests promptly. Made buying a vehic Worked with Frank Campos and Mike Spooner. Both were professional, to the point, and responded to all questions/requests promptly. Made buying a vehicle easier than dealing with the local dealerships in Miami. More
by DF-Miami
Employees Worked With
Frank Campos, Michael Spooner
June 17, 2020
Friendly professional people, answered all my questions and made the purchase experience as smooth and pleasant as it can be. The young man who explained the vehicle’s features and electronic set up was es and made the purchase experience as smooth and pleasant as it can be. The young man who explained the vehicle’s features and electronic set up was especially good. More
by D_GINGUE
June 17, 2020
Very expeditious group-pleasantly hospitable and overall — Better Than Terrific- Better than Terrific - Better than Terrific- Better Than Terrific -Better Than Terrific- Better Than Terrific — Better Than Terrific- Better than Terrific - Better than Terrific- Better Than Terrific -Better Than Terrific- Better Than Terrific More
by LERVYJONES
Employees Worked With
Other Employees :
Mike Perez, Dimitri Psihogios
June 17, 2020
I have been looking for a perfect car for quite awhile. And I’ve reached out to this Mercedes dealership and had a pleasure to speak to this sales lady Ilona. She was super nice and helpful. Explained me e And I’ve reached out to this Mercedes dealership and had a pleasure to speak to this sales lady Ilona. She was super nice and helpful. Explained me everything about a lot of models and their characteristics. I talked to her for over an hour and she was very professional and patient with me for the whole time, answering all of my questions and recommending the best models and price options for me.I had a great experience with her and definitely recommend to reach out to her for the best service and advices! More
by Kate
June 17, 2020
Great Service Appreciate the prompt service when I brought the car in without an appointment. Grateful to have someone keeping track of when I had service before an Appreciate the prompt service when I brought the car in without an appointment. Grateful to have someone keeping track of when I had service before and not duplicating what wasn't needed! More
by DMITCHELL8888
Employees Worked With
Jason Palmer
June 17, 2020
Brake job on my GL 450 pleasure to work with Jason, i just take my GL 450 to Jason Palmer after that he takes care of everything, he does all necessary service even recall pleasure to work with Jason, i just take my GL 450 to Jason Palmer after that he takes care of everything, he does all necessary service even recalls are also done with mentioning, excellent!! Thank you for a great experience. We will definitely be back soon! More
by Vinod M
Employees Worked With
Jason Palmer
June 17, 2020
I am amazed by the quality of service at Mercedes of Hoffman Estates. Robert is very hard working, always makes sure everything is top notch! Hoffman Estates. Robert is very hard working, always makes sure everything is top notch! More
by VESSI
Employees Worked With
