
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,158 reviews

Great experience and purchase with him. He is very kind and knowledgeable! Thank you so much. We would like to get business with him later as well. and knowledgeable! Thank you so much. We would like to get business with him later as well. More
So happy with my new car! Thank you Tim McGrath for all your help! We are happy to be apart of the Mercedes Family! Thanks! your help! We are happy to be apart of the Mercedes Family! Thanks! More
Had to keep asking about option functionalty. Should be a standard function n to go thru the vehicle. Finance very pushy. Probably typical of most dealers. Service dept great at handling a false alarm qui standard function n to go thru the vehicle. Finance very pushy. Probably typical of most dealers. Service dept great at handling a false alarm quickly. More
Very professional, friendly and committed.After ordered, Very professional, friendly and committed. After ordered, frequently updated the status and actions were always so quick. I would strongly recommend Very professional, friendly and committed. After ordered, frequently updated the status and actions were always so quick. I would strongly recommend the dealer and team. Piotr, you are so nice! More
Don't go here. They'll ask you for services to perform on your car that you don't need. I asked for an oil changed and they gave me a $4000 quote for services that my car "needs". I went to a different Merce your car that you don't need. I asked for an oil changed and they gave me a $4000 quote for services that my car "needs". I went to a different Mercedes Benz dealership and only asked for $270 service A. More
The last few visits the recommended repairs were ridiculously high.....other dealers were at a much more reasonable price. I have had 6-8 cars bought or leased from there would expect better pricing ridiculously high.....other dealers were at a much more reasonable price. I have had 6-8 cars bought or leased from there would expect better pricing. With that said service overall is good. More
I had an outstanding client advisor in Tim McGrath.He I had an outstanding client advisor in Tim McGrath. He was attentive, responsive, and went above and beyond to treat me well. I appreciate all he d I had an outstanding client advisor in Tim McGrath. He was attentive, responsive, and went above and beyond to treat me well. I appreciate all he did. More
Omar always does good job with my - usually - once a year service with my RV. This time needed to replace passenger airbag from a recall on the Sprinter. He is always polite and takes care of the things th service with my RV. This time needed to replace passenger airbag from a recall on the Sprinter. He is always polite and takes care of the things that need to be done. I am particular like Mercedes Benz so he services my personality also!! More
Arrived on time and advisor was quick to help, was able to get in and out quickly leaving the car for the recall work. Advisor was very helpful he made several calls to keep me up to date car was complete to get in and out quickly leaving the car for the recall work. Advisor was very helpful he made several calls to keep me up to date car was completed and ready for pickup as expected a ride back to the dealer was provided making for an exceptional great experience More
2 Year Service Check The dealership makes it very easy to have service completed. Jason is friendly, keeps me informed of updates, and always has a loaner ready for me. I’ The dealership makes it very easy to have service completed. Jason is friendly, keeps me informed of updates, and always has a loaner ready for me. I’m not sure of her name but the lady that took care of my loaner was also extremely friendly and got me out the door quickly. Thanks! More