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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,158 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,158 reviews

June 25, 2020

Great experience and purchase with him. He is very kind and knowledgeable! Thank you so much. We would like to get business with him later as well. More

by hyejin0625
Recommend Dealer
Yes
Employees Worked With
Charlie Trauscht, Mike Perez
June 25, 2020

So happy with my new car! Thank you Tim McGrath for all your help! We are happy to be apart of the Mercedes Family! Thanks! More

by RROSEBERY13
Recommend Dealer
Yes
Employees Worked With
Michael Spooner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht
June 25, 2020

Had to keep asking about option functionalty. Should be a standard function n to go thru the vehicle. Finance very pushy. Probably typical of most dealers. Service dept great at handling a false alarm qui More

by RGCHAPPLE
Recommend Dealer
Yes
Employees Worked With
Peter Fiorita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack + Jose? Great at working me thru the Mercedes connect app., Charlie Trauscht
June 22, 2020

Very professional, friendly and committed.After ordered, Very professional, friendly and committed. After ordered, frequently updated the status and actions were always so quick. I would strongly recommend More

by Hiro
Recommend Dealer
Yes
Employees Worked With
Piotr Siemieniuk, Charlie Trauscht
June 21, 2020

Don't go here. They'll ask you for services to perform on your car that you don't need. I asked for an oil changed and they gave me a $4000 quote for services that my car "needs". I went to a different Merce More

by JoKKER
Recommend Dealer
No
Employees Worked With
Jason Palmer
June 21, 2020

The last few visits the recommended repairs were ridiculously high.....other dealers were at a much more reasonable price. I have had 6-8 cars bought or leased from there would expect better pricing More

by LALOLA
Recommend Dealer
No
Employees Worked With
Robert Fragoso
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2020

I had an outstanding client advisor in Tim McGrath.He I had an outstanding client advisor in Tim McGrath. He was attentive, responsive, and went above and beyond to treat me well. I appreciate all he d More

by Tpociask
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2020

Omar always does good job with my - usually - once a year service with my RV. This time needed to replace passenger airbag from a recall on the Sprinter. He is always polite and takes care of the things th More

by RGALBERTS
Recommend Dealer
Yes
Employees Worked With
Omar-Sprinter RV
June 19, 2020

Arrived on time and advisor was quick to help, was able to get in and out quickly leaving the car for the recall work. Advisor was very helpful he made several calls to keep me up to date car was complete More

by DOCS
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
June 19, 2020

2 Year Service Check The dealership makes it very easy to have service completed. Jason is friendly, keeps me informed of updates, and always has a loaner ready for me. I’ More

by STEFANIECERAMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
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