Mercedes-Benz of Hoffman Estates

Peter Ciesielski at Zeigler Mercedes-Benz of Hoffman Estates was extremely helpful in getting my requests and services resolved for my vehicle. Direct communication in keeping me updated on my vehicle Estates was extremely helpful in getting my requests and services resolved for my vehicle. Direct communication in keeping me updated on my vehicle was always 100%. He is a great asset to the company and look forward to working with him going forward. Keep up the great work! More

Seamless service from start to finish. Positive experience in the service department. Not thrilled with the charges but did Sevices that were required and recommended. My service provider J Positive experience in the service department. Not thrilled with the charges but did Sevices that were required and recommended. My service provider Jason kept me notified of the progress. The E 350 was spotless at pickup time. More

Best dealership in Illinois, excellent service and great communication. I highly recommend this location to everybody, and scheduling a service is very smooth and simple. communication. I highly recommend this location to everybody, and scheduling a service is very smooth and simple. More

Service a Don’t understand why my car was dirtier than when I gave it to them. Seems a little silly especially after I spent so much money. Also broke my gas Don’t understand why my car was dirtier than when I gave it to them. Seems a little silly especially after I spent so much money. Also broke my gas cap and didn’t hear back. I went somewhere else to fix it. Recommended brakes and I went to another place because they didn’t feel like cleaning my car. Maybe cause my car isn’t 100k? Sad More

Julio and Karen were Exceptional! They are both great people to work with. Julio was so pleasant and followed through with me during the process. people to work with. Julio was so pleasant and followed through with me during the process. More

Great service, Julio is an awesome person and Great professional. He listen and makes sure that problem is noted and resolve. Thank You and Blessing. professional. He listen and makes sure that problem is noted and resolve. Thank You and Blessing. More

Exceptional customer experience Everyone was friendly and accommodating. Wojciech is the best. His communication was excellent and he was very easy to work with. I would highly recom Everyone was friendly and accommodating. Wojciech is the best. His communication was excellent and he was very easy to work with. I would highly recommend Mercedes Benz of Hoffman Estates. Tom K. More

Oil Leak. I took my SUV to fix the leaking oil issue. The technician did not give a honest quote upfront and after completing the work, he told me your work for I took my SUV to fix the leaking oil issue. The technician did not give a honest quote upfront and after completing the work, he told me your work for $2600 is complete but leaking is not completly fixed. Then I called the service Director and he was able to help me to fix some of the leaking issue. But it still have very minor leak. More

Wonderful working with Jason who arranged for car to be picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excel picked up and delivered back to me after service completed. Jason kept us updated on the work being done and when we could expect car returned, Excellent follow up as always from Jason and Bob. More

Mike Perez from Mercedes-Benz of Hoffman Estates is a true professional. From the moment I made contact with the dealership and Mike everything moved like a well oiled machine. The constant communicati true professional. From the moment I made contact with the dealership and Mike everything moved like a well oiled machine. The constant communication via phone calls and text messages was wonderful. There was no sitting around wondering what was going to happen next. The finance department was outstanding! They never stopped until they found what I needed to make this purchase work. I even ended up leaving with a certified vehicle! Hands-down one of the best experiences I’ve ever had at a dealership. Highly recommended!! More