Mercedes-Benz of Hoffman Estates

Absolutely exceptional service as always! Ilona has maintained noteworthy professionalism since day one (1). I would [and do] recommend my family and friends to this dealership, more so, this service maintained noteworthy professionalism since day one (1). I would [and do] recommend my family and friends to this dealership, more so, this service department. You will not be disappointed. In the forthcoming months and years, I will continue to bring my vehicle and time to this place, as I’ve experienced a level of acceptable service that all customers should receive without question. Thank you Ilona More

Service Adviser Julio Ramirez was my adviser for my 2009 s600. He was very detailed with repairs estimate and very flexible with loaner which due to my crazy work sc Julio Ramirez was my adviser for my 2009 s600. He was very detailed with repairs estimate and very flexible with loaner which due to my crazy work schedule turned to be awesome help. Thank you very much Julio for your great and hard work. I appreciate it very much ! More

Julio Ramirez is an exceptional advisor who truly caters to his clients with a personal touch that is second to none. He is truly an asset to the company. I am a interventional cardiologist/electrophysio to his clients with a personal touch that is second to none. He is truly an asset to the company. I am a interventional cardiologist/electrophysiologist and founder of Sudden Cardiac Dearh Awareness Foundation and the founder of Elite Cardiology who is obsessive compulsive about service quality which is the most vital aspect of quality measures and I was thoroughly impressed with the leadership personnel at Ziegler. Without hesitation I highly recommend Ziegler as the dealership of choice if service quality is an expectation. I have gone to Motorwerks for years but will be switching to Ziegler due to exceptional service quality and a personal touch that clients truly deserve . Again Julio Ramirez exemplify and defines leadership as an advisor !! Paul Nguyen, MD, MS More

Best mechanic for sprinter diesel truck in IL. Very good service for all. Omer give me good deals every visit. I'm very happy to find this dealer. service for all. Omer give me good deals every visit. I'm very happy to find this dealer. More

Amazing service! Sales department was very patient with me and family and gave the best service ever! My salesman did an excellent job with explaining ever single detail! me and family and gave the best service ever! My salesman did an excellent job with explaining ever single detail! More

Service was done on time, and the issues were all handled and resolved , battery was on warranty and other issues were discussed and will be taken care on the next service and resolved , battery was on warranty and other issues were discussed and will be taken care on the next service More

Excellent service, and my service advisor Matt was very accommodating and kept great communication with me. They took care of everything and made the entire process seamless and effortless accommodating and kept great communication with me. They took care of everything and made the entire process seamless and effortless More

I recently purchased new sprinter van nothing but amazing experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. experience I worked with 3 people best of the best from sales,finance and menager team also recently visit service department to best of the best. Very recommended More

Efficient service.friendly staff.Addressed all issues.Car was washed.loaner was provided.I will go back again to this dealer in the future.Keep it up guys was washed.loaner was provided.I will go back again to this dealer in the future.Keep it up guys More

Best experience I've had at a car dealership since I bought the car. Matt really went above and beyond to make sure everything was up to my expectations. bought the car. Matt really went above and beyond to make sure everything was up to my expectations. More