Mercedes-Benz of Hoffman Estates

Service A1 required Service advisor Matt Price was awesome, very informative and communicated any and all repairs needed. Always great to see him and I feel he is a man Service advisor Matt Price was awesome, very informative and communicated any and all repairs needed. Always great to see him and I feel he is a man of his word. More

Not one problem. all completed as promised. Will use this service center for all of my Mercedes services. I do miss the ability to have my car washed there. But the all completed as promised. Will use this service center for all of my Mercedes services. I do miss the ability to have my car washed there. But they did do an ok job of washing it with my last service. More

Robert F. assisted me w/o problems. My only issue is w/ the loaner it’s checked by both parties I find it’s offensive. the loaner it’s checked by both parties I find it’s offensive. More

Mr.JULIO YOU'RE THE BEST. YOU GIVE US THE ASSISTANCE WE NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. More

Dropped my vehicle off for Service B and brake inspection. It was determined that both services were due. I received a texted link to recommended service, I approved each service discussed with my inspection. It was determined that both services were due. I received a texted link to recommended service, I approved each service discussed with my SA. I was notified that my vehicle was ready. I paid my service invoice online and picked up my vehicle the following afternoon. The service was seamless- I even forgot my cellphone inside the loaner and my SA was able to track down a porter and retrieve my phone- Triple A service. More

Mike and Charlie (financing) were a great help in getting our deal done. They were both very busy that day and still managed to make things go smoothly. Thanks again our deal done. They were both very busy that day and still managed to make things go smoothly. Thanks again More

I have always been treated well regardless of the situation I am in for. I was greeted professionally, given an accurate wait time and on my way 100% satisfied situation I am in for. I was greeted professionally, given an accurate wait time and on my way 100% satisfied More

The experience was superb - from the first phone call to when Peter told us we could go on our way! Very professional and extremely helpful! when Peter told us we could go on our way! Very professional and extremely helpful! More

Service rep Jason Palmer is always helpful and knowledgeable He explains what repairs need to take place on my car right away and which can wait Always happy with the service provided knowledgeable He explains what repairs need to take place on my car right away and which can wait Always happy with the service provided More

Ilona Varyshko is an amazing sales specialist, she’s very helpful, friendly, and knowledgeable. I was very pleased with her service and courtesy, she goes above and beyond for her clients, I would highly rec helpful, friendly, and knowledgeable. I was very pleased with her service and courtesy, she goes above and beyond for her clients, I would highly recommend her. Thank you Ilona for all you do. More