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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,158 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,158 reviews
July 02, 2020
Poor customer relations. Not the best place to shop. The dealership rank the least, based on my shopping experience. The best way to describe the store is, ARROGANCE. dealership rank the least, based on my shopping experience. The best way to describe the store is, ARROGANCE. More
by ADCOMY2K
Verified Customer
July 02, 2020
Super The whole process was awesome. They searched for the cars I was interested in, delivered the car to me for test drive. They made a great deal in a v The whole process was awesome. They searched for the cars I was interested in, delivered the car to me for test drive. They made a great deal in a very timely manner, delivered the car to my house, educated my wife and myself on it, and picked up my trade in. What could be better? More
by JRKNOCKER
July 01, 2020
Great service and excellent communication. They worked with me understood where I was at and got the deal done. Very professional and put the customer first. with me understood where I was at and got the deal done. Very professional and put the customer first. More
by ZDANIEL1
Employees Worked With
Frank Campos, Charlie Trauscht
July 01, 2020
We had a complicated situation but with the help of Ilona we were able to get everything done. The team was also able to keep our car on hold while we were figuring everything out. Thank you Ilona! We will we were able to get everything done. The team was also able to keep our car on hold while we were figuring everything out. Thank you Ilona! We will definitely recommend her and this Mercedez Benz dealership! More
by KMJ97 Katarzyna
July 01, 2020
Robert is outstanding in helping customers and his services are excellent. He goes out of his way to understand customer's needs and find the best solution. services are excellent. He goes out of his way to understand customer's needs and find the best solution. More
by RAVI.GANESAN
Employees Worked With
July 01, 2020
Very honest, fast, gave many updates throughout the visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back More
by DANNYJOSH01
Employees Worked With
July 01, 2020
I came in Monday June 29th to get my car service and Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. More
by vanmoorman
Employees Worked With
June 30, 2020
I had a wonderful experience with the sales staff. My saleswoman Stephanie Smith was awesome. She made very throughout the whole process. Plus I got a fair deal. saleswoman Stephanie Smith was awesome. She made very throughout the whole process. Plus I got a fair deal. More
by PALEXANDER23
Employees Worked With
Stephanie Smith
June 30, 2020
Matt provided excellent service and information. Based on the miles he recommended needed services and followed up with updates, status. He was very helpful and committed to ensure high satisfaction. the miles he recommended needed services and followed up with updates, status. He was very helpful and committed to ensure high satisfaction. More
by KRISH
Employees Worked With
Matthew Price
