Mercedes-Benz of Hoffman Estates

Everyone was cooperative and courteous. They even help me with a problem after the sale. I would buy from them again. The young man Dominic that picked up my car and returned it back to me was a real gentlem with a problem after the sale. I would buy from them again. The young man Dominic that picked up my car and returned it back to me was a real gentleman. I guess he was a porter. Very nice guy. More

I’ve been bringing my mercedes to Hoffman for many years. There is no better service advisor anywhere than Julio Ramirez! He is always so polite, friendly, honest about what your car needs and professional. There is no better service advisor anywhere than Julio Ramirez! He is always so polite, friendly, honest about what your car needs and professional. I highly recommend Julio and this dealership and I will forever be a loyal customer! More

Excellent service. Wojciech provided great service. Very helpful. I had my car detailed after my service and it looked brand new again. I am very pleased helpful. I had my car detailed after my service and it looked brand new again. I am very pleased More

Things went well. Jason is a good advisor. Work was done. The dealership was clean and comfortable. I will continue to use this dealer for service needs. The dealership was clean and comfortable. I will continue to use this dealer for service needs. More

Matt is awesome! I appreciate the sincerity, professionalism, and overall customer service. My technician was just as awesome and the support given for a loaner. professionalism, and overall customer service. My technician was just as awesome and the support given for a loaner. More

Unfortunately, I had to wait 45 minutes because the car wasn't ready at pick up. Also I noticed my car was sprayed inside with residue left on windows and dash. The outside windows were wiped with a dirty wasn't ready at pick up. Also I noticed my car was sprayed inside with residue left on windows and dash. The outside windows were wiped with a dirty rag! I had just came from a carwash minutes before dropping my car off....it should have been returned in the same condition. Even the new tire - no tire shine applied...I had shine on all tires. Importantly majority of your staff and customers were allowed to not wear Masks in your building. I observed this during my 45 minute wait. This is a State Requirement to wear Mask while in retail businesses. More

Very good buying experience The sales professional was friendly, professional and respectful. All of my questions were answered with respect and candor. there was follow-up to th The sales professional was friendly, professional and respectful. All of my questions were answered with respect and candor. there was follow-up to the purchase in order to assure my satisfaction. there were no high pressure sales tactics. More

Excellent service I lease a GLB from David Bennett. He was very knowledgeable, courteous & helpful. Tom, the manager also welcomed my husband & I to the dealership & t I lease a GLB from David Bennett. He was very knowledgeable, courteous & helpful. Tom, the manager also welcomed my husband & I to the dealership & thanked us For coming in. We are very pleased with the whole experience dealing with Mercedes of Hoffman Estates. The follow up was also excellent. We also met the general manager, Mike Connelly & he thanked us for doing business ZeiglerMercedes. We will definitely be back to Zeigler Mercedes of Hoffman Estates. More

Thank for friendly service have completely and satisfied for what I needs I am very proud of Mercedes Benz in Hoffman Estate, IL.and I have a car for what I needs I am very proud of Mercedes Benz in Hoffman Estate, IL.and I have a car More