Mercedes-Benz of Hoffman Estates

Peter Cieselski - most responsible service advisor I worked We live in Naperviile. We came to Hoffman Estate for purchasing our new GLE 450 also got serviced here because - all sales and service advisors are v We live in Naperviile. We came to Hoffman Estate for purchasing our new GLE 450 also got serviced here because - all sales and service advisors are very friendly and professional. - this dealership environment is very clean. - well organized. Especially for the support across different departments. Peter Cieselski is the most responsible service advisor that I have ever worked with. The comparison includes Mercedes, BMW, Lexus, Infiniti, Lincoln, etc. He is the best. The dealership is the best. More

Always pleased with the service provided! Good service and knowledgeable staff. This is the second vehicle owned that I have been servicing here! Very pleased! and knowledgeable staff. This is the second vehicle owned that I have been servicing here! Very pleased! More

Frank is really awesome sales guy. He helped me a lot. Also he still contact with me and care. Jason did wonderful service to my car. Check all things. Thank you guys. Also he still contact with me and care. Jason did wonderful service to my car. Check all things. Thank you guys. More

The service was completed in a timely manner. Rob did his usual excellent job with customer service. He explained the required service and maintenance that would be needed in future service appointments. usual excellent job with customer service. He explained the required service and maintenance that would be needed in future service appointments. More

Very friendly and knowledgeable sales reps! You will not be disappointed in the customer service. Quality vehicles with attention to every detail. Ilona is great highly recommend her. be disappointed in the customer service. Quality vehicles with attention to every detail. Ilona is great highly recommend her. More

Ilona was pleasant, knowledgeable and listened to what we were looking for. It was a refreshing experience after going to other dealerships and feeling like we were doing them a favor. This young lady took u were looking for. It was a refreshing experience after going to other dealerships and feeling like we were doing them a favor. This young lady took us through the shopping, financing and delivery painlessly. We left with a smile on our faces. More

Very helpful. The service department was helpful, flexible and quickly resolved my issue. Wojciech is very helpful and kind. No issues to report. Thank you flexible and quickly resolved my issue. Wojciech is very helpful and kind. No issues to report. Thank you More

High Touch Service, Low Key Vibe I had a great buying experience at Mercedes-Benz of Hoffman Estates. My salesperson, Mike Perez, told me to bring in the best price that I found and I I had a great buying experience at Mercedes-Benz of Hoffman Estates. My salesperson, Mike Perez, told me to bring in the best price that I found and I did. They met the price plus they handled the entire lease return of my Jeep. Barrington Motorwerks and MB Chicago told me that I was on my own for the Jeep. Overall, I had an easy buying experience and the dealership made sure that I knew all the details on the car. I also like the fact that they weren’t snobby and were very down-to-earth. I got a great price on fully warrantied GLB. Plus, my salesperson sent me a replacement license frame with my ala mater - just like the one that was on my Jeep. The finance experience was also very pleasant and easy. No hard sales. I think this is a start of a long relationship with MB of Hoffman Estates. More

Great service! Every time we come in. Never have an issue and alway good!!! We recommend people here all the time!! Thank you very much issue and alway good!!! We recommend people here all the time!! Thank you very much More

Best customer service for sure! Was in and out with the car I wanted. I highly recommend working work Mike Pérez. Great personality! Super professional. I’m sure he can sell just about anything! Mike surel car I wanted. I highly recommend working work Mike Pérez. Great personality! Super professional. I’m sure he can sell just about anything! Mike surely won’t disappoint. Keep up the good work Mike . Thanks for helping me find the c300 I was looking for. The entire staff was extremely friendly . I wouldn’t recommend you going any place else if your looking for a Mercedes! Hit up Mike and he’ll take good care of you! More