Mercedes-Benz of Hoffman Estates

Service, communication, response time, and car inventory… EXCELLENT. Piotr was a wonderful sales associate who followed up with all of my questions. Even the finance person was great and very knowledgeable EXCELLENT. Piotr was a wonderful sales associate who followed up with all of my questions. Even the finance person was great and very knowledgeable. More

My husband and I are very satisfied with the experience we received when we bought our vehicle. From the moment we walked in we were greeted right away in a very friendly and professional way without being we received when we bought our vehicle. From the moment we walked in we were greeted right away in a very friendly and professional way without being pushy like other salesmen usually are. We knew what we were looking for and they found us the exact truck we wanted. Austin was such a great , friendly and fun person to work with. Our test drive was so enjoyable. He's so acknowledgable in everything. I highly recommend coming to this location and work with Austin and his team. We are so in love with our first Mercedes. Claudia the product specialist was super fun and taught us everything about our new car. She did a whole photoshoot for us too which was fun! More

I had to correct my review as I thought I was reviewing another dealership. I’ve bee shopping around a lot but this is my review for this dealership. First let me say that Zack which is the person that’s b another dealership. I’ve bee shopping around a lot but this is my review for this dealership. First let me say that Zack which is the person that’s been helping me has been great! He’s gone above and beyond with even the smallest details I’ve inquired about and has followed up every time. If you ever make a decision to inquire at this dealership I would definitely recommend you deal with Zack!!! I don’t know about any other sales persons here but Zack has been awesome!!! My apologies for the mistake Zack on the previous rating but I wanted to make sure I corrected it. 5 Starts for Zack!!! Thanks again for all your help. More

Oliver was very rude and condescending to my wife and myself. Great dealership and location but I would recommend working with another salesperson. myself. Great dealership and location but I would recommend working with another salesperson. More

Avoid these folks. I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried thei I was looking at a used MB EQS. Brought in my brand new Tesla as trade in. They offered me 46K for a flawless low mileage Tesla. Then they tried their usual technique to convince me that is a great deal. Once they realized that I know my numbers they became a bit angry at me. I called their bluff. I took my Tesla to Loeber Motors and bought a brand new EQS and got 55K for my trade in. $9000 more!! I would not go back to Mercedes Benz of Hoffman Estates again. More

Excellent service and execution. I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule in perfect condition, exceeding my expectations. More

Happy with my purchase. Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni Nice showroom. Most importantly: Great customer service from Tim McGrath! Would coni More

Abe was amazing to work with. He made everything easy from start to finish. Excellent customer service; will recommend him to my friends and family He made everything easy from start to finish. Excellent customer service; will recommend him to my friends and family More

Abe was amazing to work with, highly professional and responsive. I’d recommend him again next time I am in the car market. responsive. I’d recommend him again next time I am in the car market. More

Abe was amazing to work with. He is super responsive, intelligent about the product and couldn’t have been easier to work with. Would highly recommend asking for Abe by name for He is super responsive, intelligent about the product and couldn’t have been easier to work with. Would highly recommend asking for Abe by name for all of your inquiries. More