Mercedes-Benz of Hoffman Estates

Mark is a great person to work with, he understands your needs before making recommendations and try his level best to work out a deal. He also spent a lot of time to give overview and reasoning. He is resp needs before making recommendations and try his level best to work out a deal. He also spent a lot of time to give overview and reasoning. He is responsive. Also the experience after decision to buy was great. What you would expect from Mercedes Benz. More

Mercedes Benz of Hoffman Estates, by far it always exceeds my expectations. They are very friendly and very professional when I bring my car for service. And they are always there to assist me with an exceeds my expectations. They are very friendly and very professional when I bring my car for service. And they are always there to assist me with any questions. I will be buying a new car from them again early next year and I will recommend anyone that is looking for a Mercedes Benz to Mercedes Benz of Hoffman Estates. Thank you, Louis More

I come from a family of Mercedes owners. This is my fifth Mercedes overall. I have experienced both the excellent and less than palatable dealerships over the many years of ownership. Mercedes of Hof fifth Mercedes overall. I have experienced both the excellent and less than palatable dealerships over the many years of ownership. Mercedes of Hoffman Estates far outshines all my previous experiences! The quality of the people selling the cars from the GM on down is superb! I would absolutely recommend this dealership to all of my friends and family, and I have indeed already done so. Thank you for this opportunity to share my experiences and I look forward to a lifelong relationship with this dealership! More

I have been buying cars from Mercedes Benz of Hoffman Estates since the day they opened. They are the newest dealership in Chicago, and they are also the best. They are the opposite of the stereo typical Estates since the day they opened. They are the newest dealership in Chicago, and they are also the best. They are the opposite of the stereo typical dealer. I highly recommend this dealership. They are great people to do business with. More

Exceptional service was provided. My husband and I went in to look at leasing a new car. From the beginning our sales person listened to everything we wanted in the car and assisted us in finding exactly w in to look at leasing a new car. From the beginning our sales person listened to everything we wanted in the car and assisted us in finding exactly what we wanted. Every question about the car or similar cars in the class, he could answer. No one at the dealership pressured us to make an immediate decision. My husband and I continued to look around at other similar dealerships and returned back to this one as it stood out by far. The car offered the most features for the cost. Overall the cost was very competitive. My husband and I were very pleased with the experience from beginning to end and will continue to do business here. More

personalized service without pressure to buy, my wife even enjoyed being at the dealership and she typically hates car dealers. comfortable and convenient service departme even enjoyed being at the dealership and she typically hates car dealers. comfortable and convenient service department with people double checking and following up on every detail. More

I just picked up my 2011 E63 from MB of Hoffman Estates which I had special ordered after a 3 month wait. I worked with Mark Malartsik on the purchase. Overall, I had a great buying experience. Mark was which I had special ordered after a 3 month wait. I worked with Mark Malartsik on the purchase. Overall, I had a great buying experience. Mark was very easy to work with - I did not feel pressured at all. At the same time, he was very knowledgeable and was able to answer all of my questions about the car I was ordering and he understood the market dynamics well to help us arrive at a fair deal. He was also very good at keeping me updated throughout the long 3 month wait to get the car. My good experience extends to my dealings with the Sales Manager, John, and the Finance Manager, Peter, as neither I nor my wife ever felt pressured to buy anything we didn't want or need or ever felt uncomfortable through the whole process. When I am ready to buy again, I will definitely look to Mark . . . More

When my wife and I found the Mercedes we liked in inventory, I e-mailed the dealer for a price with my ML350 trade in. Kevin wrote back with a number contingent on the condition of my car. He was ext inventory, I e-mailed the dealer for a price with my ML350 trade in. Kevin wrote back with a number contingent on the condition of my car. He was extremley efficient and knowledgeable about the GLK 350, which I bought from him. We are very happy with the new Mercedes and dealership, as long as I can call Kevin, when I find another gadget that I don't know how to operate. Thank you, Kevin! Tom and Sandy Prasil More

Great service!!! I've been a loyal Mercedes customer for many years and experienced services from several dealerships. I can definitely say that the MB Hoffman Estates really steps up in giving great servi many years and experienced services from several dealerships. I can definitely say that the MB Hoffman Estates really steps up in giving great service to their clients. My service advisor, Dean, is very professional and very friendly. More

Searching for very specific features in a gently-used, MB Certified 2007 E350 4Matic led me to the Internet and Mercedes-Benz of Hoffman Estates. Being in Salt Lake City, I was uncertain about making a long Certified 2007 E350 4Matic led me to the Internet and Mercedes-Benz of Hoffman Estates. Being in Salt Lake City, I was uncertain about making a long distance purchase. After an initial inquiry, Matt McGinn called to learn about my interests and requirements. He soon recommended a vehicle that was in stock. I viewed pictures and received a virtual tour explaining the condition of the vehicle. Matt was always patient and supportive throughout the process, answered all my questions and was amazingly non-aggressive. I soon felt very comfortable with Matt and confident to move forward. Matt assisted with every aspect of the process, including securing professional transport out west. The vehicle was detailed prior to delivery, and arrived exactly as described – at a great price. With this level of professionalism and expertise, I would not hesitate to purchase again from Matt and Mercedes-Benz of Hoffman Estates. More