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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,152 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,152 reviews

December 27, 2024

We had the best experience while buying our car with Mercedes-Benz of Hoffman Estates. Total professionalism & extreme courtesy throughout the entire process. Steve Meloney was a complete pleasure to wo More

by perimcmeans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Trauscht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Meloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of Hoffman Estates responded

Thank you and congratulations on your new vehicle. We appreciate you sharing your experience.

December 23, 2024

Mercedes-Benz dealer just next door to my house , but the best service in the car industry! There is no words to express my happiness and gratitude for this people who working here ! Running a fleet of Sprin More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with our team and pleased we are able to continue to help keep your business on the road.

December 12, 2024

All employees of the dealership were very helpful and friendly. It was a pleasure walking around and checking out cars there! More

by ELIZACONCANNON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Kapolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing.

October 30, 2024

Jacob was wonderful. This was our first experience buying a car out of state and he was professional. He hand walked us through the entire process and was always availabl More

by T Bessonet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Kapolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on your new vehicle and thank you for trusting Mercedes-Benz of Hoffman Estates to deliver your vehicle across state lines.

October 20, 2024

For working on a deal out of state, it can be a bit overwhelming and even cause uncertainty on what you are buying. Jacob went above and beyond on working with us to make a trade-in of our GLB and pur More

by ASP23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Kapolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your out-of-state purchase experience with our team at Mercedes-Benz of Hoffman Estates.

October 18, 2024

Dear Sam Mohammed, I hope this message finds you well. Thank You for an Exceptional Car Buying Experience I wanted to personally thank you for the outstanding service you provided during the purchase More

by osofoluke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

osofoluke responded

Thank you

October 09, 2024

This was a great experience! First time purchasing out of state and they made it a seamless process! More

by Kathryn.vandenburgh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abe Zabadneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mercedes-Benz of Hoffman Estates responded

Congratulations and thank you for trusting our team for your out of state purchase.

October 05, 2024

Excellent Service! Our Sales men was Sam Mohammad . Highly Recommend him. He was profesional and never push us on anything. He is the best! More

by susanascott07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mercedes-Benz of Hoffman Estates responded

Thank you!

October 01, 2024

Sam, Abe, and Claudia impeccable service. Above and beyond, knowledgeable, and incredibly nice and helpful More

by vickievanick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Claudia Dzubakova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Zabadneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mercedes-Benz of Hoffman Estates responded

Thank you for recognizing our team members. We appreciate you!

September 28, 2024

I Absolutely Loved My Experience At Mercedes Benz of Hoffman with Jacob. He’s Amazing. I Left Satisfied and with the vehicle I wanted. Jacob had me in and out. The staff was so welcoming and nice. I wou More

by Valenssia Merritt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Kapolka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mercedes-Benz of Hoffman Estates responded

Thank you for letting us know how we did.

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