Mercedes-Benz of Hilton Head

Nice laid-back dealership where they made my purchase of a new GLC as simple as possible. Being in Bluffton, surrounded by retirement communities they are very well-versed in dealing with seniors and tolera a new GLC as simple as possible. Being in Bluffton, surrounded by retirement communities they are very well-versed in dealing with seniors and tolerant of all those "duh" moments when you ask a stupid question or forget where you laid a paper. Especially enjoyed working with the ever-patient Henry Freeman. May try them for service in the future. More

Awesome Experience Decided on a Mercedes-Benz GLC 300. Went to the dealership and David Farber greeted us first. He was not pushy and did not try to sell us any thing no Decided on a Mercedes-Benz GLC 300. Went to the dealership and David Farber greeted us first. He was not pushy and did not try to sell us any thing not wanted. Even let me know that what was looking for would be here in 2 days. Called me back and test drove it. Liked it but lacked bells and whistles. David let me know that what was wanted would be in soon. Called me and drove it and loved it! He gave an awesome experience and never once pressured to buy. Best salesman in South Carolina! More

I was ready to upgrade my vehicle after 15 yrs and had always dreamed of a Mercedes GLE. My husband and I purchased an E350 at this dealership 3 yrs ago and had a great experience. I called to schedule an always dreamed of a Mercedes GLE. My husband and I purchased an E350 at this dealership 3 yrs ago and had a great experience. I called to schedule an appointment and Nick helped me find my dream SUV. It was an efficient and expedient transaction! Thank you, Nick! More

I just received my SUV yesterday and love it. My salesperson Allison Saunders was great! She was friendly and very knowledgeable about the car. She explained everything every step of the way. I salesperson Allison Saunders was great! She was friendly and very knowledgeable about the car. She explained everything every step of the way. I would definitely purchase another Mercedes from Mercedes Benz of Hilton Head. I will definitely tell all my friends to purchase there. It was worth the trip. More

Great customer service and simple purchase Our sales consultant, Carolyn, was great from the moment we walked through the door until the purchase. Attention to detail, quick email and text res Our sales consultant, Carolyn, was great from the moment we walked through the door until the purchase. Attention to detail, quick email and text responses of answering pre and post purchase questions, and ease of pick up and delivery. Our car was a show room car (SUV). Callie walked me through all the features to confirm my understanding and demo. Great service. Although it was cleaned and wiped down, both Callie and Carolyn had me bring it back in for an additional detail. Great service! More

Disappointed / Trust Renewed Love the car; worst buying experience ever! Despite repeated request for a breakdown of price, it was not provided until the car arrived two months l Love the car; worst buying experience ever! Despite repeated request for a breakdown of price, it was not provided until the car arrived two months later. Sales Manager definitely dropped the ball with us! Update: Contacted upper management with our concerns, and she was completely professional. She understood our concerns and addressed them. She re-established our trust in this business. More

We had the best experience with Mercedes of HH! Nick, our salesman was awesome. He communicated with us every step of the way and made the process quick and easy. Alex, the finance man made the purchase pr salesman was awesome. He communicated with us every step of the way and made the process quick and easy. Alex, the finance man made the purchase process a breeze. Highly recommend! More