Mercedes-Benz of Hilton Head
Bluffton, SC
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Salesperson Henry Freeman is awful, ask for another salesperson. He knows nothing about the cars. He did not know about their inventory or how the car works, functions and features. All he can do is g salesperson. He knows nothing about the cars. He did not know about their inventory or how the car works, functions and features. All he can do is get you the keys and tell you cars are selling like hot cakes. Dealership only has 2 people (Dawn & Allison) on staff that can tell you about the vehicle features, disappointing. If you choose to buy a car here ask for Dawn, she knows all about the vehicles and customer service. More
Allison Saunders always ROCKS IT! Her attention-to-details is unsurpassed. Purchased a certified C-Class and it was cosmetically restored to factory-new perfection. attention-to-details is unsurpassed. Purchased a certified C-Class and it was cosmetically restored to factory-new perfection. More
We worked with Mike Good to make a recent purchase of a new vehicle. He was extremely knowledgeable and excellent to work with as was the whole staff at the dealership. I would highly recommend Hilton H new vehicle. He was extremely knowledgeable and excellent to work with as was the whole staff at the dealership. I would highly recommend Hilton Head Mercedes More
Who says that selling cars is a man's game. At Mercedes-Benz of Hilton Head the men don't rule -- WOMEN RULE! I recently purchased a CLA 250. I had an outstanding customer experience, provided b Mercedes-Benz of Hilton Head the men don't rule -- WOMEN RULE! I recently purchased a CLA 250. I had an outstanding customer experience, provided by Sales Consultant Allison Saunders and Business Manager Teresa Semmler. I walked-in and an hour & 15-minutes later my purchase was complete. I came back the next-day to sign the paperwork and pick-up my pristinely detailed vehicle. Bravo, ladies...5 stars all around! I highly recommend the Mercedes-Benz of Hilton Head. I will assuredly be a repeat customer. More
Contacted MB Hilton Head by email for a quote on a new E450. Received the best quote of any dealership I contacted. All communications were via email until the day I picked up the car. Everything was a E450. Received the best quote of any dealership I contacted. All communications were via email until the day I picked up the car. Everything was as communicated - no tricks. Allison Saunders was outstanding to work with. Everyone was excellent at the dealership - helpful and knowledgeable. The transaction was incredibly smooth which was appreciated since I live in Georgia and was concerned about tax and title issues when buying a car from a different state. Everything was taken care of - thank you Teresa Semmler. More
Nick Field is the best car salesman that my husband and I have ever bought a car from. He answered all of our questions honestly. He matched a used car to my personality and my transportation needs. I bou have ever bought a car from. He answered all of our questions honestly. He matched a used car to my personality and my transportation needs. I bought a used Buick Casada. It is bright red. I love it. After being disappointed in not being able to purchase a car Nick already had a buyer for, i felt sad. Nick promised me that he would find a convertible for me and he did! within two days , he gave me a call call and my husband and I went right over to the dealership. We would have bought the car on Saturday, except my husband wanted to do some research. Research completed, we arrived at the dealership at 9:am to purchase the car. Nick Field is a consummate professional. He was a fabulous salesman. He treated my husband and I with kindness and care. He is a very personable young man. He really takes care of his customers. I am so happy that we met him and purchased a car from him. I would definitely buy another car from him. I love my little red convertible More
Very clean. Nice people to work with. No pressures. Easy to get to and in and out of. Have not met anyone other than salesperson so no reviews there. to get to and in and out of. Have not met anyone other than salesperson so no reviews there. More
We purchased a AMG C43 from the dealership. It was an excellent experience, being 280 miles away from the dealership. The car in the same or in better condition as described. Jeff Maultsby was the sales excellent experience, being 280 miles away from the dealership. The car in the same or in better condition as described. Jeff Maultsby was the sales person, not only he treated us in a excellent way, but when we arrived the dealership, even before closing the deal he provided us $150 worth of coupons to buy anything for dealership store. I have purchased recently cars from Audi and Lexus, but had the best experience with this dealership. More
While traveling home to Florida my husband accidentally put gasoline in our diesel van. The entire service department treated us like royalty. Not only were we blessed to have been 10 miles away from a MB put gasoline in our diesel van. The entire service department treated us like royalty. Not only were we blessed to have been 10 miles away from a MB Sprinter Dealer/Service but to have been double blessed to have had such great service. More