Mercedes-Benz of Hilton Head

This dealership is customer service-oriented and welcoming. Undeniably, it is impressive! While It appears that each employee is a valuable team player whose mission is to demonstrate productivi welcoming. Undeniably, it is impressive! While It appears that each employee is a valuable team player whose mission is to demonstrate productivity.i it is apparent that the entire Team at Hilton Head Mercedes Dealership demonstrates exemplary customer service relations! More

Best car buying experience I’ve ever had. Mark was very professional, knowledgeable and helpful during the whole process. He handled everything from the time I walked in the door to driving Mark was very professional, knowledgeable and helpful during the whole process. He handled everything from the time I walked in the door to driving away with my new car… all in less than 2 hours. Everyone was very friendly!! More

December 2021 we purchased our first Mercedes. It was a 2019 E450 convertible with less than 12,000 miles. Recently, we took a 700 mile trip. Using the Economy mode and Cruise Control, we received It was a 2019 E450 convertible with less than 12,000 miles. Recently, we took a 700 mile trip. Using the Economy mode and Cruise Control, we received 32 plus miles per gallon! Our car is a six cylinder rear wheel drive vehicle! Much better than what was advertised! Yes the vehicle is pricey, but always remember, you get what yo pay for. More

Thank you, Alli & Marc! MB of HH is a professional Dealership! I am in my new MB SUV GLC a month now. Allison Saunders my salesperson is your go to, she Listened, was Knowle MB of HH is a professional Dealership! I am in my new MB SUV GLC a month now. Allison Saunders my salesperson is your go to, she Listened, was Knowledgeable, is Patient and Genuine. Allison Saunders, Sales Person and Marc Galassini, New Vehicle Sales Manager both went over and beyond to facilitate my trade-in and get me into my new MB! Buy from them! More

Allison Saunders went above and beyond recently when I purchased a vehicle at Mercedes-Benz of Hilton Head. She came in on her day off and spent the entire day guiding me through the process. And then whe purchased a vehicle at Mercedes-Benz of Hilton Head. She came in on her day off and spent the entire day guiding me through the process. And then when it was time to turn my leased vehicle back into another dealership, she volunteered to follow me in my new car! This is more than a job for Allison, she really cares about the individual. It's people like Allison that make a business stand out above their competition. Thank you again Allison! I would also like to give a shout out to Mark and Jason. They both played critical roles in getting me into my new vehicle and across the finish line! Buying a new car is stressful and you all made it happen. Thank you again!!!! More

I worked with Mark Kicenski. He was excellent in all phases. He is friendly, open, knowledgeable about the product, and very efficient. Despite a long wait for the new car (lo He was excellent in all phases. He is friendly, open, knowledgeable about the product, and very efficient. Despite a long wait for the new car (logistics) he kept the process moving. He worked the interface with the financial people very well (trade-in/lease-breaking deal). By asking for key info the day before delivery, he saved a lot of time the next day. I would HIGHLY recommend Mark and this dealership. More

Great job- Barry answered all my questions and was helpful to get my needs handled. He also helped with an extra need after the sale helpful to get my needs handled. He also helped with an extra need after the sale More

We purchased a used vehicle recently at this dealership. Mark Kicenski helped us, and he was awesome. We came in knowing exactly what we wanted, and Mark did not waste our time. He made the process (which n Mark Kicenski helped us, and he was awesome. We came in knowing exactly what we wanted, and Mark did not waste our time. He made the process (which no one enjoys) of buying our new vehicle easy. We appreciate Mark’s professionalism and efficiency and would not hesitate to recommend him to anyone wishing to purchase a car. More

Exceptional Customer Services. The sale Lady goes beyond and above our expectations. She took extra steps to resolve the situation in a calm manner, empathize with us and let us know she understand. Her cu and above our expectations. She took extra steps to resolve the situation in a calm manner, empathize with us and let us know she understand. Her customer service skill is all about meeting and exceeding our expectations. She assisted us to be extremely helpful, very positive and informative. More

The is the second car we purchased from Nick at MB Hilton Head. Nick is knowledgeable, responsive and friendly. The process from placing our order to purchasing was very smooth. I would highly recommend. Head. Nick is knowledgeable, responsive and friendly. The process from placing our order to purchasing was very smooth. I would highly recommend. More