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Mercedes-Benz of Hilton Head

Bluffton, SC

4.5
569 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 569 reviews

May 09, 2025

Sealer was true to his word. Ordered the vehicle we requested and gave us the discount we discussed. Also streamlined the paperwork. Very pleased. More

by davehartman999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Toth
May 12, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2025

All requested service was done. coupon honored. Service rep and other staff extremely friendly.satisfied More

by Denmarklc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linde Heyward, Delano Bowens, Crystal Bennett, Roger Crews
May 12, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

The service today was excellent. Debbie Nakamura did a terrific job. She was very courteous and attentive and kept me well versed on the status of my vehicle. Thank you More

by a4flyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Nakamura, Delano Bowens
May 10, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

They are very attentive and care about customers service like no other place I have been before. More

by garysokulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Saunders
May 10, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Hilton Head. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

Very impressed with the service manager. He covered all items to be performed on my annual service prior to my car being taken in and my car was ready when he said it would be. All staff are More

by INTRIAGO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard
May 10, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

I’ve been coming to this dealer since I moved to the area four years ago. A very nice clean helpful understanding and easy dealing with the staff More

by suesbaru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica in service , Delano Bowens, Mark Healy, Allison Saunders, Crystal Bennett
May 08, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

Robert was prompt and courteous and kept me posted on the status of my service. Car was returned cleaned and service as reported. More

by Jkurdek
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard
May 08, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

Very professional and excellent customer service. Made sure I was made aware of services my vehicle needed and did not perform the services until it had been approved by me. More

by c.best
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Harris, Delano Bowens
May 02, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

Car had unexpected repair. Dealership got it right in, repaired within 24 hours and brought it back to me. I cannot say enough good about my service rep…Abigail. Amazing asse More

by traceyalex93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
May 02, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

I visited to have a tire puncture repaired while on vacation. Went to MB in order to assure a quality repair and expecting superior customer service. Briefly, Debbie Najamura was very unpleasant and ha More

by rstans704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Najamura
May 01, 2025 -

Mercedes-Benz of Hilton Head responded

I apologize that your recent service visit did not meet your expectations. We will review your visit and address your concerns with your service advisor and use this as a training opportunity. Exceptional service is what we strive to provide for our clients. Our Service Director, Monica Vickers will be reaching out to you directly. Sincerely, David Miles General Manager Mercedes-Benz of Hilton Head dmiles@mercedesbenzhh.com