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Mercedes-Benz of Hilton Head

Bluffton, SC

4.6
592 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 592 reviews

June 04, 2025

They are polite and very accomodating. They provided a shuttle service to and from home. More

by irantonacci49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hudson
Jun 08, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

Great service. Very helpful and friendly service representatives. Meat and clean dealership. Everyone was very accommodating. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Jun 08, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Very professional and so hands on helpful ! The salesman was very knowledgeable about the car I was interested in. More

by paradisejanice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jun 05, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Best experience I’ve ever had buying a car. Thank you Allison and Jason Everyone is great at the dealership. More

by John Savage
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parts dept. Mr Lee , Allison Saunders
Jun 05, 2025 -

Mercedes-Benz of Hilton Head responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! We hope you have a great day!

June 03, 2025

Service was done as scheduled Was supplied a ride home and a ride to come back to pick up my car Very satisfied More

by Smallsmarye350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Jun 06, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2025

Mercedes of Hilton Head always provides high quality customer service and attention to detail every time. More

by mnbdewan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Jun 04, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

I visit the center because I had mechanical problems with my Sprinter Mercedes Benz. I am very impressed with the professionalism of all employees. The customer service is overstating. The amenities an More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, a Sprinter mechanical specialist , Delano Bowens
May 30, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Enrique, thank you for your kind review; we are happy to pass along your comments to Chris here at Mercedes-Benz of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2025

Service is okay. Apparently hit or miss. Communication can be poor at times. They fixed most things in my car but then failed on others. More

by Shadenfreude92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
May 29, 2025 -

Mercedes-Benz of Hilton Head responded

Thank you for reaching out regarding your recent service concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here. I would appreciate hearing from you using the information provided below. Monica Vickers Service Manager - Mercedes Benz of Hilton Head mgreen@Group1Auto.com 843-960-9671

May 23, 2025

We received excellent help from Dora in selecting our new Mercedes Benz AMG CLE 53. More

by SDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dora Muzi
May 23, 2025 -

SDC responded

We received excellent help from Dora in selecting our new Mercedes-Benz AMG CLE 53.

May 23, 2025 -

SDC responded

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May 23, 2025

The entire team was both expedient and professional. I appreciated the courtesy given to me during my entire transaction. More

by Kayksoaper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Griswold. Five Stars, Crystal Bennett
May 25, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!