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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.5
500 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 500 reviews

February 21, 2025

Agent robert Howard did a great job from start to finish. Kept me posted the whole time.,Joanne Staffa More

by Joannestaffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard
Report | Print
February 21, 2025

Abigail in service is the best at her job and always meets all my wants and needs as a Mercedes Owner!! She’s the best always!! More

by Ryansworld82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
February 21, 2025

Delano has always been great along with the other staff in taking care of my car and addressing our service needs. More

by drmosley83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Delano Bowens
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February 21, 2025

The staff was courteous and very professional . A special thank you to Robert, the service manager and Monica. I was duly impressed by the entire staff who were heads and shoulders above all other More

by Edie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
February 19, 2025

Prompt welcome followed by clear explanations and friendly send off. Nice area for waiting for service. More

by Renny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Feb 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hello Renny, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

February 19, 2025

The service advisor, Delano greeted me and was quick in getting everything handled. He explained everything about my car’s service for today. More

by Penny16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Feb 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2025

Scheduling was very easy . The loaner car , ( an EV) was fascinating , the MB dealer is in a good location . A good experience today with MB . More

by Smijona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty -gave me needed info , good job .
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Feb 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Smijona, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Friendly, no pressure sales staff that worked closely with me as the customer. All questions were promptly and straightforward answered. Test drivers were offered and accompanied by Mr. Mike Good who dis More

by seawolf500hp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Good, Gabrielle Randazzo, Robert Howard, and Dave Guzman.
Report | Print
Feb 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Hilton Head! Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2025

Our service advisor Robert Howard was very accommodating. He communicated status and was a pleasure to work with. More

by carluccidave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard, Delano Bowens
Report | Print
Feb 14, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Thank you, and have a fantastic day!

February 12, 2025

Hilton Head MB is great. They keep you informed and service advisor Robert is outstanding as he delivers information and services. More

by Sjanhueber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service.
Report | Print
Feb 17, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We hope you have a great day!

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