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Mercedes-Benz of Hilton Head

Bluffton, SC

4.5
566 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 566 reviews

May 28, 2025

I visit the center because I had mechanical problems with my Sprinter Mercedes Benz. I am very impressed with the professionalism of all employees. The customer service is overstating. The amenities an More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, a Sprinter mechanical specialist , Delano Bowens
May 30, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Enrique, thank you for your kind review; we are happy to pass along your comments to Chris here at Mercedes-Benz of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2025

Service is okay. Apparently hit or miss. Communication can be poor at times. They fixed most things in my car but then failed on others. More

by Shadenfreude92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
May 29, 2025 -

Mercedes-Benz of Hilton Head responded

Thank you for reaching out regarding your recent service concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here. I would appreciate hearing from you using the information provided below. Monica Vickers Service Manager - Mercedes Benz of Hilton Head mgreen@Group1Auto.com 843-960-9671

May 23, 2025

We received excellent help from Dora in selecting our new Mercedes Benz AMG CLE 53. More

by SDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dora Muzi
May 23, 2025 -

SDC responded

We received excellent help from Dora in selecting our new Mercedes-Benz AMG CLE 53.

May 23, 2025 -

SDC responded

.............

May 23, 2025

The entire team was both expedient and professional. I appreciated the courtesy given to me during my entire transaction. More

by Kayksoaper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Griswold. Five Stars, Crystal Bennett
May 25, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

Excellent dealership experience Knowledgeable staff - professional mechanics - work completed on time Overall costs are reasonable More

by R.FARINO@ATT.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns, Linde Heyward, Delano Bowens, Mark Healy
May 24, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2025

Very helpful and friendly . Debra was great. She went above and beyond. I would definitely recommend More

by iteach3rdgrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra.
May 23, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Thanks for the recommendation, and have an amazing day!

May 21, 2025

The service department at the Hilton Gead Mercedes dealership is excellent. Michael, my service representative was very helpful and kept me informed about the progress of my service. I buy Mercede More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linde Heyward, Delano Bowens, Roger Crews
May 23, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We hope you have a great day!

May 19, 2025

Bobby was great salesman- not pushy and very cordial - I appreciated him being patient with me as I asked important questions about the car - More

by Tjr29201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Toth
May 22, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found Bobby to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

Every one was inviting and cordial and honest car salesy .most importantly honest about the car More

by Tjr29201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob toth
May 22, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Hilton Head! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2025

Great service and attitude from staff. Happy Customer , car was ready quicker than expected and clean More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns, Delano Bowens
May 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Jerry, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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