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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.5
523 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 523 reviews

March 27, 2025

From the moment of dropping off and picking up everything was swift and easy. Delano was informative with what was to be expected . They delivered quality service , thank you MB Hilton Head More

by Trmptramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
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March 27, 2025

The service on my car was excellent. Everyone was friendly and helpful. Abigail was the best. More

by Mbdkeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
March 27, 2025

Everything was exceptional. Dora is so patient with you and ensure you get what you loves . More

by boyd.latanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dora Muzi
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Mar 28, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found Dora to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Great work but delayed by the inability to get needed parts on a timely basis. More

by Fussy old man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linde Heyward, Delano Bowens, Mark Healy, Roger Crews
Report | Print
Mar 28, 2025 -

Mercedes-Benz of Hilton Head responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (843) 960-9600 so we may assist you in moving forward towards a resolution.

March 20, 2025

Today's visit could not have been better. My service agent (Robert) was super kind, courteous and efficient. This dealership is always excellent and today may have been my best appointment. More

by barsweelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 22, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you for your kind review; we are happy to pass along your comments to the Robert here at Mercedes-Benz of Hilton Head! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2025

They are all very friendly and always take care of my needs! Thank you very much! More

by palmettoporches
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Mar 22, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Hilton Head. We're happy we could meet your expectations! We hope to see you soon!

March 18, 2025

Was on vacation and had a service problem. Dealership was Very responsive and professional. Communication was great and they kept in contact with updates throughout the repair. We were back on More

by K Topel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Mar 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2025

The service rep Robert patiently took care of a rather complex issue. I am quite satisfied with the experience. I have been a long time customer of this dealership. More

by jflickinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Monica, Delano Bowens
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Mar 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with Robert! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2025

I’m always pleased with the friendliness and professionalism of this dealership.. The work done was fast and efficient and the waiting area thinks first of the customer. More

by Terrytjones10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, courtesy driver.
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Mar 21, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

March 16, 2025

I drive an hour to go to Hilton head to have them service my car. I have always been impressed with their service. More

by buy1sell1realestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns does a good job
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Mar 19, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

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