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Mercedes Benz of Hagerstown - Service Center
Hagerstown, MD
178 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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178 Reviews of Mercedes Benz of Hagerstown - Service Center
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May 30, 2025
Excellent service & very efficient customer care, everyone was super friendly and helpful with the service they provided everyone was super friendly and helpful with the service they provided More
by bresnocks
May 19, 2025
Outstanding quality of work and service of the Hagerstown Mercedes dealership. I will highly recommend that dealership.! Mercedes dealership. I will highly recommend that dealership.! More
by jbinks
Employees Worked With
May 16, 2025
The entire atmosphere is very friendly. Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quit Employees remember your name, very helpful in answering questions. They go out of their way in wanting to help in some way. The experience is quite the opposite of some other establishments where employees are rude and could care less about your needs. While the service cost are high, I am pleased with the service they provide. I’ve dealt with MoH for many years and hope to continue. More
by EMT
May 03, 2025
Great service and staff at MB Hagerstown! Always professional in every way and work is done as promised.. Always professional in every way and work is done as promised.. More
by Ken
February 12, 2025
Outstanding customer service by everyone who I came in contact with. Everyone is very friendly and the communication was perfect! contact with. Everyone is very friendly and the communication was perfect! More
by Kprice123
Employees Worked With
January 29, 2025
Service is great. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. More
by Steve
Employees Worked With
January 23, 2025
Had to my car towed with MB courtesy tow and it was very professional. Communication with the dealership (Nick) and the repairs were excellent!!! Thank you for you deligent service!! I Mo would highly reco professional. Communication with the dealership (Nick) and the repairs were excellent!!! Thank you for you deligent service!! I Mo would highly recommend Hagerstown MB service department ! More
by Ksiner1
Employees Worked With
December 31, 2024
They were efficient and professional , friendly with the with upmost care. They took care of my car with every step of the way. with upmost care. They took care of my car with every step of the way. More
by kadijatu.mansaray
December 29, 2024
Mercedes Benz of Hagerstown did a great job communicating with me on the service of our vehicle. We will continue to use the dealership going forward! with me on the service of our vehicle. We will continue to use the dealership going forward! More
by Gene
Employees Worked With
December 20, 2024
We have been getting great service with Alex at Hagertown Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. Mercedes since 2013 with this car and 2007 with the ML. The services are thorough and getting pickups and loaners a great extra. More
by moosaki
Employees Worked With
