Mercedes Benz of Hagerstown - Service Center

My 2nd experience at their service department was another great one. Very smooth and efficient operation from scheduling through completion and pickup. Nick Bischoff was assigned as my service advisor (as great one. Very smooth and efficient operation from scheduling through completion and pickup. Nick Bischoff was assigned as my service advisor (as he was the first time) who is very thorough and conscientious. His follow-up and support after completion of the work is great. Their use of video while conducting their Multi-Point Inspection and sharing the video with the customers is simply outstanding. More

We only buy our Mercedes at Hagerstown Mercedes because of excellent service department. They are the best of excellent service department. They are the best More

Alex was a big help and took care of all issues and went over and beyond over and beyond More

MB Hagerstown always has great 5-star service. I get nails in my tires 2-3 times a year commuting and they always get me in fast. The folks there are all excellent. I get nails in my tires 2-3 times a year commuting and they always get me in fast. The folks there are all excellent. More

For the last 11 years Alex has been taking care of my automotive needs. He has been helpful , informative, responsive and kind. Actually, the whole staff have always gone out of their way to make my ex automotive needs. He has been helpful , informative, responsive and kind. Actually, the whole staff have always gone out of their way to make my experience a pleasure. More

My service experience is always great at this dealership. Everyone is polite and professional, They do great work. Everyone is polite and professional, They do great work. More

Always a pleasant experience to get my Mercedes serviced in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised. in Hagerstown. Alex my service advisor goes above and beyond to accommodate me and my car is always ready on time as promised. More

Mercedes Benz of Hagerstown is the bes! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! . Alex and all of the staff are professional, friendly and respectful! I know they will be there to help me take care of my vehicles! More

Excellent service & very efficient customer care, everyone was super friendly and helpful with the service they provided everyone was super friendly and helpful with the service they provided More

Outstanding quality of work and service of the Hagerstown Mercedes dealership. I will highly recommend that dealership.! Mercedes dealership. I will highly recommend that dealership.! More