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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,517 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 17, 2025
For the last 11 years Alex has been taking care of my
automotive needs. He has been helpful , informative, responsive and kind.
Actually, the whole staff have always gone out of their way to make my ex
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by ellenvalli
July 17, 2025
Barry London was very helpful, courteous and
knowledgeable. Made the car leasing experience very easy.
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by leibfreid
July 12, 2025
Barry was extremely helpful and made the car buying
process easy and Efficient. I would highly recommend Hagerstown Mercedes!
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by Corey
Employees Worked With
Dealership Inventory (80 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Drive-In Service
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Instant Financing
- Authorized Parts Store
- Home Delivery
- Pet Friendly
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Home Test Drives
