Mercedes-Benz of Hagerstown

Barry London was excellent. We went in for a test drive and told him we had to be somewhere soon. He let us test drive the vehicle, answered all our questions and told us I know We went in for a test drive and told him we had to be somewhere soon. He let us test drive the vehicle, answered all our questions and told us I know you are in a hurry. Call me/email me with any further questions. No pushy salesman tactics. It was so refreshing. We had a particular request for particular features and Barry searched and found the exact vehicle we wanted. Needless to say, we returned and bought the vehicle from Barry. Our buying experience was also great. It was quick and easy, and they answered all our questions. Our beautiful vehicle was all shiny and ready to go. I highly recommended Barry London and Mercedes Benz of Hagerstown!! More

Kyle Swanson is great. We have worked with Kyle for several years and he has been wonderful to work with. Recently bought 3rd vehicle from him. We have worked with Kyle for several years and he has been wonderful to work with. Recently bought 3rd vehicle from him. More

This dealership is amazing. Lexi had the car I was interested in all prepped and ready for the test drive, she knew all the features, and she had an easy test drive route mappe Lexi had the car I was interested in all prepped and ready for the test drive, she knew all the features, and she had an easy test drive route mapped out. Here is where it gets better…AFTER I bought the car, she and her manager topped off the gas tank and delivered my car to my house 30 miles away. They never mentioned that during the transaction. Also it came with gigantic chocolate bar, another nice touch. Finally, I should mention that didn’t buy a new car from them, it was a pre-owned car for less than $25K, and I still received red carpet service. They have my business for life. Still working on the chocolate bar. 😁👍 More

I love my brand new car! ! Very beautiful and fancy! The customer service was wonderful! ! Very beautiful and fancy! The customer service was wonderful! More

Rob is absolutely fantastic! I had the pleasure of working with him again, and as always, he made the entire process seamless. He reached out to me about my lease end date, and w I had the pleasure of working with him again, and as always, he made the entire process seamless. He reached out to me about my lease end date, and within minutes, everything was set for me to pick up my next vehicle. I was in and out of the dealership in under 35 minutes—only taking that long because I needed help navigating all the new features. Rob is incredibly thorough, efficient, and a true professional. Working with him is always a pleasure, and I genuinely appreciate another smooth, hassle-free experience. The Finance Manager, Christine, was also a pleasure to work with. Thanks again, Rob! More

Barry London gave an awesome experience. He was very responsive when I was making inquiries and followed up and ensured all my requests were attended to. Very patient dealer. He was very responsive when I was making inquiries and followed up and ensured all my requests were attended to. Very patient dealer. More

Outstanding customer service by everyone who I came in contact with. Everyone is very friendly and the communication was perfect! contact with. Everyone is very friendly and the communication was perfect! More

Very positive expertise working with salesman Barry London, and the entire staff at Mercedes Benz of Hagerstown. London, and the entire staff at Mercedes Benz of Hagerstown. More

Service is great. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. Always done in a reasonable time. Always keep me apprised of what’s going on and get my approval for anything not originally scheduled.. More

Had an absolutely amazing experience purchasing my dream car! Rob and Austin were so welcoming and relatable to the point it did not feel like the normal dreaded car purchasing experience. I highly recommen car! Rob and Austin were so welcoming and relatable to the point it did not feel like the normal dreaded car purchasing experience. I highly recommend Hagerstown Mercedes Benz hands down! More