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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,470 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,470 reviews

March 20, 2025

The sales lady knew her stuff. I came in just browsing for a Benz. Never talked to another dealer after my first contact with Hagerstown Mercedes. More

by 3rdrjc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear that our knowledgeable sales team at Mercedes-Benz of Hagerstown made such a great impression! Thank you for choosing us, and we hope you're enjoying your new Benz.

March 18, 2025

Barry was professional and pleasant. Very helpful and gave us a lot of information on the GLC we purchased. Would definitely recommend!! More

by thanield93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Barry provided you with a professional and informative experience at Mercedes-Benz of Hagerstown. Thank you for recommending us! Enjoy your new GLC!

March 17, 2025

We recently had an another great and easy experience at Mercedes Benz Hagerstown, and a big shoutout goes to Barry London. As usual the atmosphere was welcoming and relaxed. The dealership is always clean More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierce Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience at Mercedes-Benz of Hagerstown! We're delighted to hear that Barry and the team provided a welcoming atmosphere once again. We appreciate your recommendation, and we're here whenever you're ready for another visit!

March 09, 2025

Had a great experience buying our first Mercedes with Barry, he was very helpful and took his time to explain all the incredible options on the car. The whole experience was top notch. More

by Tony
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mercedes-Benz of Hagerstown responded

Tony, we're delighted to hear that Barry provided you with a top-notch experience at Mercedes-Benz of Hagerstown. Enjoy all the incredible options on your new car!

March 06, 2025

Rob made this car purchase seamless. Great, friendly customer service from all the staff. Highly recommend. More

by Jemerick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mercedes-Benz of Hagerstown responded

Jemerick, we're delighted to hear that Rob and the team at Mercedes-Benz of Hagerstown provided you with seamless service. Thank you for recommending us!

March 05, 2025

Barry was really nice and funny! It was definitely a great experience buying our Subaru! More

by ky.ramirz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of Hagerstown responded

Ky, thanks so much for the 5-star review of Barry at Mercedes-Benz of Hagerstown!

February 26, 2025

Barry and the entire Hagerstown Mercedes dealership team has been the best ever experience to work with. Everyone is professional, curious, an excited to help the customer accomplish their goals. I would More

by sstahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for the glowing review! We're delighted to hear that Barry and our team at Mercedes-Benz of Hagerstown provided such a positive experience. We appreciate your recommendation and look forward to assisting you again in the future!

February 24, 2025

Barry London was excellent. We went in for a test drive and told him we had to be somewhere soon. He let us test drive the vehicle, answered all our questions and told us I know More

by tjwill98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience with Barry and the team at Mercedes-Benz of Hagerstown! We're delighted to hear that everything went smoothly and you're enjoying your new vehicle. Your recommendation means a lot to us!

Feb 24, 2025 -

tjwill98 responded

Thanks again for an excellent experience.

February 24, 2025

Kyle Swanson is great. We have worked with Kyle for several years and he has been wonderful to work with. Recently bought 3rd vehicle from him. More

by joedagenhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for your continued trust in Kyle and the team at Mercedes-Benz of Hagerstown! We're delighted to hear about your positive experiences over the years. Enjoy your new vehicle, and we look forward to serving you again!

February 17, 2025

This dealership is amazing. Lexi had the car I was interested in all prepped and ready for the test drive, she knew all the features, and she had an easy test drive route mappe More

by timothy.w.pierce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your terrific experience with us, Timothy! We're thrilled to hear that Lexi and the team at Mercedes-Benz of Hagerstown went above and beyond to help you find the perfect ride. Safe travels ahead!

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