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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,485 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,485 reviews
April 17, 2025
MB Hagerstown was very good and Barry was an excellent salesman. Very professional which was a good approach for us. salesman. Very professional which was a good approach for us. More
by terry129@yahoo.com
April 15, 2025
Berry & me get along nice i know him for 15 Years He sold me many Car Years He sold me many Car More
by kurtost
April 13, 2025
Barry and Mercedes of Hagerstown always does a great job with the car buying process. Seamless and efficient. Service is second to none. with the car buying process. Seamless and efficient. Service is second to none. More
by Corey
Employees Worked With
April 09, 2025
Mercedes Hagerstown and Barry London are the best. This is our 4th Mercedes from this dealer and will continue to patronize them. This is our 4th Mercedes from this dealer and will continue to patronize them. More
by sunpolice
April 09, 2025
Amazing experience, Rob was great to work with and helped me find the best option for me! me find the best option for me! More
by Ashley
April 09, 2025
Lexi was awesome! She was extremely knowledgeable and professional throughout the buying experience. I have dealt with this dealership for 13 years and the entire staf She was extremely knowledgeable and professional throughout the buying experience. I have dealt with this dealership for 13 years and the entire staff are outstanding. More
by PPOWER55
Employees Worked With
April 08, 2025
Rob is a very good salesperson. He did everything to help get us a good deal. He’s a professional, down to earth type person, and very authentic. He was eager to get us our deal He did everything to help get us a good deal. He’s a professional, down to earth type person, and very authentic. He was eager to get us our deal without pressuring us, and I believe he did everything he could to make sure we were happy with the vehicle. Which we are! I would deal with him again. It was a good experience. I love this car! More
by Rlynnqlt
April 07, 2025
I had an awesome experience buying my new Mercedes-Benz. I drove 2 hours to the dealership and Rob had my car parked out front ready for me to see. He answered all my questions and concerns. I would highly I drove 2 hours to the dealership and Rob had my car parked out front ready for me to see. He answered all my questions and concerns. I would highly recommend him and the Mercedes Benz of Hagerstown. More
by Colby
April 07, 2025
I would like to personally thank Rob for all the outstanding help he provided to me. He was professional, knowledgeable, responsive and very patient. It has been a pleasure working with him. He t outstanding help he provided to me. He was professional, knowledgeable, responsive and very patient. It has been a pleasure working with him. He took the time to respond to all of my questions and concerns. This my 5th Mercedes but the first one purchased from Mercedes of Hagerstown. In fact, two of my Mercedes were purchased in Germany while stationed in Heidelberg. Although I now live in Gettysburg, PA I lived in Hagerstown 44 years ago and decided to purchase my new car from Mercedes of Hagerstown. I'm glad I did. More
by Schmitz26a
Employees Worked With
April 06, 2025
Barry was very professional which was the correct approach for us. Christine was also very helpful. approach for us. Christine was also very helpful. More
by terry129@yahoo.com
