Mercedes-Benz of Grapevine - Service Center

David did a great job communicating with outside warranty company and have the car repaired perfectly. Thanks company and have the car repaired perfectly. Thanks More

Prices are a rip off: $1069.00 to replace a thermostat that costs $200 at Auto Zone; service manager non responsive; took 3 days to fix my car; These people are stealing money from their clients pockets. that costs $200 at Auto Zone; service manager non responsive; took 3 days to fix my car; These people are stealing money from their clients pockets. Had to call 5 times to get anyone to answer me with an update on the diagnosis of the car. More

My experience was outstanding with our service manager. We advised him of the periodic maintenance we needed and scheduling was easy taking our time in consideration to complete the job. We advised him of the periodic maintenance we needed and scheduling was easy taking our time in consideration to complete the job. More

Awesome dealership, very friendly, they listen to your concerns.They take very good care of your vehicle, and fix it right the first time. Ask for Debbie in service. concerns.They take very good care of your vehicle, and fix it right the first time. Ask for Debbie in service. More

I’ve been a customer for almost 20 years. They always exceed my expectations I am never disappointed. exceed my expectations I am never disappointed. More

Stanley Ellison always does a great job as my service rep. He instills trust in your product and accommodates all requests w/professionalism and courtesy. rep. He instills trust in your product and accommodates all requests w/professionalism and courtesy. More

Highly skilled technicians, most helpful sales teams there to get the job done, trained personnel at all levels. Very comfortable experience! there to get the job done, trained personnel at all levels. Very comfortable experience! More

It was a great experience today at Grapevine Mercedes. Service was right on point. I thought I would have to leave the car for what seemed to me to be a difficult issue but in no time, the technician an Service was right on point. I thought I would have to leave the car for what seemed to me to be a difficult issue but in no time, the technician and the service adviser, worked to get my car in and fixed in no time. My Mercedes has been pretty trouble free and this turned out to be just a software glitch. But when I have routine service, it is always the best ever More