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Mercedes-Benz of Grapevine
Grapevine, TX
1,898 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,898 reviews
October 15, 2024
Grant Adam's was my sales manager. Very patient and knowledgeable about all vehicles to help me make a sound and informed decision. 3rd mercedes bought here. Outstand customer se Very patient and knowledgeable about all vehicles to help me make a sound and informed decision. 3rd mercedes bought here. Outstand customer service. More
by Jasonzitzelberger
Employees Worked With
October 14, 2024
Tom was creat. He done everything with perfect service and most importantly very fast. Usually buying a car is not nice bureaucracy, but Tom done it very nice! He done everything with perfect service and most importantly very fast. Usually buying a car is not nice bureaucracy, but Tom done it very nice! More
by h42204
Employees Worked With
October 14, 2024
Tom was excellent sales person and have lot of patience, able to close deal. Quickly for better price able to close deal. Quickly for better price More
by pratapreddy
Employees Worked With
Other Employees :
Tylel Null, Ron Michael, Kevin Bedford
October 09, 2024
Friendly and responsive dealership. Multiple representatives contacted us regarding our inquiry so we wouldn’t fall through the cracks. Fantastic inventory with multiple options of th Multiple representatives contacted us regarding our inquiry so we wouldn’t fall through the cracks. Fantastic inventory with multiple options of the model we were looking for. Marco was amazingly accommodating and made every effort to ensure we got exactly what we were looking for and at a price that worked for us. More
by steviej1717
Employees Worked With
October 08, 2024
Incredible! After experiencing an accident that totaled my new Mercedes, Marco and crew helped me get into another vehicle quickly. I couldn’t have done it wi After experiencing an accident that totaled my new Mercedes, Marco and crew helped me get into another vehicle quickly. I couldn’t have done it without the friendly, accommodating and transparent staff! More
by Kimjwilson
October 06, 2024
Good service at this location. Everyone Is helpful and friendly. Marco was very attentive to my needs Everyone Is helpful and friendly. Marco was very attentive to my needs More
by AN
Employees Worked With
October 06, 2024
I just purchased my second car with Rodney, and I couldn't be happier! He took the time to get to know me as a customer, which made my shopping experience so much easier. From start to finish, the tr couldn't be happier! He took the time to get to know me as a customer, which made my shopping experience so much easier. From start to finish, the transition was smooth and hassle-free. Highly recommend Rodney for anyone looking for a great car-buying experience! More
by bridgettem.edwards
Employees Worked With
October 06, 2024
I just purchased my second car with Rodney, and I couldn’t be happier! He took the time to get to know me as a customer, which made my shopping experience so much easier. From start to finish, the tr couldn’t be happier! He took the time to get to know me as a customer, which made my shopping experience so much easier. From start to finish, the transition was smooth and hassle-free. Highly recommend Rodney for anyone looking for a great car-buying experience! More
by bridgettem.edwards
Employees Worked With
October 04, 2024
Bought a pre-owned from them remotely from Kansas City. Car was better than the pics when I picked it up today. Paperwork all done remotely, so simply just dropped in and drove away 10 mins later. Great Car was better than the pics when I picked it up today. Paperwork all done remotely, so simply just dropped in and drove away 10 mins later. Great car buying experience! More
by Thad K
Employees Worked With
Tom Lim
