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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,961 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,961 reviews

November 25, 2022

Hector was great at getting me into exactly what I was looking for! Definitely did not plan to leave in a Mercedes’ that day but he made it happen! 10/10 would recommend. They worked their magic and got m More

by Cardenasiris56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Cafferata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Clay, Hector Tagle
November 22, 2022

Hector is a true professional and exceptional patient. My entire experience was seamless and I can’t wait to recommend all my friends and loved ones. More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Tagle
November 21, 2022

David Canales and the Deliver ship in Grapevine were phenomenal, very friendly and attentive. Will definitely do business with them again. The delivery of our New GLC300 Coupe was pristine. David was More

by Bgsiberian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Canales
November 08, 2022

Dealership was clean, staff was friendly, had great time creating my car with Bria. There was a delay due to Covid related backlogs and chip shortages but she kept me in the loop and responded to texts qui More

by BCam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bria Harrison
November 07, 2022

My new car experience with Bria at MB of Grapevine was exceptional. I will return with my business in the future and recommend anyone in the market for a Mercedes, drop by. More

by Stephanieshkolnikov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Henochowicz, Bria Harrison
November 02, 2022

not a good customer experience but after several calls/ texts to the sale manager things got resolved More

by james
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Amsden, Bria Harrison
October 31, 2022

This is a follow up to my last review. The dealership has been very responsive so I can give them 5 stars. My car new Mercedes GLC 300 still has excessive road noise so I am going to insta More

by Wjjones
Recommend Dealer
Yes
Employees Worked With
Dereck Penrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Canales
October 28, 2022

I had a great front desk welcoming and a superb salesman during my visit here. He helped me secure my new car in a short matter of time. More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thompson
October 18, 2022

Very efficient, no time wasted. Excellent salesman. Happy with experience and new car purchase I made today. More

by Jmcdevitt1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

A great low pressure atmosphere and everyone really worked hard to win a new customer and they succeeded! More

by Ljhrover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Houpt
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