Mercedes-Benz of Grapevine

Loved the service here! Please visit John Kantarski! He made buying my car a pleasant and flawless, easy experience!! Please visit John Kantarski! He made buying my car a pleasant and flawless, easy experience!! More

What a great experience purchasing a new GLE350 and trading in our old vehicle. We worked with Bria Harrison and she was fantastic from our first visit to discuss purchase and delivery time through ve trading in our old vehicle. We worked with Bria Harrison and she was fantastic from our first visit to discuss purchase and delivery time through vehicle pick-up. I would certainly recommend her to anyone that wants to buy a new vehicle. The process was so easy and we did all of the communications via email and text. The only negative thing is that some of the desired options were not available due to supply chain issues but that's certainly not Bria's or the dealership's fault. The one thing that I would change when we came in to pick up the vehicle would be for someone to show us the vehicle's features while Bria's was busy taking care of all of the paperwork involved with the trade-in and financing instead of having us sit at her desk. That would have been a better use of our time. More

I am from Amarillo and had a slow leak needing repair and I was able to get my leak repaired immediately with the help of Adrian. While waiting I browsed the stock available merely to fill up time. I was not I was able to get my leak repaired immediately with the help of Adrian. While waiting I browsed the stock available merely to fill up time. I was not in the market for another car. Henry Flores and Zach Gilbert are wizards and sold me TWO vehicles off the lot. How does that happen? Absolutely no buyer’s remorse and knowing that they had made a reasonable profit (I had my excited wife with me which hurt my negotiating posture) I still walked away feeling good about the deal. Zach is a hands on manager who actually the first who approached me on the floor and got Henry to work his magic on me and my wife. Zach periodically checked on our progress. I also offered and bought Henry lunch for my wife was hungry and we all were working hard to get the two vehicles secured with a trade for our two vehicles. Not my usual experience at an unknown dealership. Not a hard sell and the service department did not sell me a new tire when a $26 patch was all that was needed. I am now preparing to drive home this Christmas Day with a new car and will return to gather up the other in 5 days. This was a pleasant experience. More

I just sold my vehicle to Mercedes-Benz Grapevine. It was the best experience. My salesman was Austin Houpt. He looked at my car and immediately told me what the dealership would give me for it. H It was the best experience. My salesman was Austin Houpt. He looked at my car and immediately told me what the dealership would give me for it. He completed the paperwork in record time and I was in and out of the dealership within 30 minutes. I will always be a customer of Mercedes-Benz Grapevine and I will definitely purchase from Austin Houpt again. I highly recommend him as a salesman. He is patient, kind, knowledgable and listens to what you need. He is the best! More

My sales consultant, Corey Bedford is great. I ordered a new model approximately 4 months ago. Corey, keep me updated for the entire time that I waited. He even provided an "ocean website" so I ordered a new model approximately 4 months ago. Corey, keep me updated for the entire time that I waited. He even provided an "ocean website" so I could track my car coming across the water from the factory on the ship. After my vehicle arrived, he worked closely with me to get everything prepared for the vehicle delivery. I appreciate his concise attention to detail and detailed planning. He is one of the reasons that I enjoy doing business with Mercedes. More

Fue una Excelente experiencia y atención mi visita con ellos, resolvieron todas las dudas que tenía, muchas gracias ellos, resolvieron todas las dudas que tenía, muchas gracias More

Best purchase experience of my life from start to finish. The process was smooth and the people professional. No games no drama just get a car without hassle. The process was smooth and the people professional. No games no drama just get a car without hassle. More

Professional and flexible along with competitive pricing what more do you need. My salesperson, Erick was great to with with. what more do you need. My salesperson, Erick was great to with with. More

We ordered and took delivery of a new Mercedes and the entire process from placing the order to taking delivery a few month later went as planned. I highly recommend Marty Marshall at Mercedes-Benz of Gr entire process from placing the order to taking delivery a few month later went as planned. I highly recommend Marty Marshall at Mercedes-Benz of Grapevine. He is an experienced salesman and is easy to work with. This is the second vehicle we have purchased through Marty. More

They delivered exactly as promised. Pricing on ancillary products are very fair and not unreasonable. Great service by russ Pricing on ancillary products are very fair and not unreasonable. Great service by russ More