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Mercedes-Benz of Grapevine
Grapevine, TX
1,961 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,961 reviews
February 24, 2023
Commitment to service excellence has definitely declined (since the pandemic) and is not consistent. My recent purchase and most service experiences over the last six months are not in line with a luxury c (since the pandemic) and is not consistent. My recent purchase and most service experiences over the last six months are not in line with a luxury car dealership. More
by carlthomas
Employees Worked With
Marty Marshall
February 11, 2023
Bria was very kind all through my wait as my car was getting customized . She is very knowledgeable and I felt she wasn’t trying to just sell a car but make sure I am completely satisfied . I’m gonna do getting customized . She is very knowledgeable and I felt she wasn’t trying to just sell a car but make sure I am completely satisfied . I’m gonna do business with her again and again . More
by opeyemiadegboye
Employees Worked With
Bria Harrison
February 11, 2023
Alejandro was very professional, personable and patient. He made the process go smoothly. I would highly recommend him for your car purchase. He made the process go smoothly. I would highly recommend him for your car purchase. More
by Barb
Employees Worked With
February 06, 2023
Bria and many others made the car buying experience at Mercedes-Benz Grapevine amazing! They made the experience of buying my first car run very smoothly! Mercedes-Benz Grapevine amazing! They made the experience of buying my first car run very smoothly! More
by Sidney George
January 27, 2023
Austin is truly a gentleman. He is only interested in helping you meet your needs, not just selling you a vehicle. No high pressure. Austin makes buying a car fun. Mercedes-Benz He is only interested in helping you meet your needs, not just selling you a vehicle. No high pressure. Austin makes buying a car fun. Mercedes-Benz Grapevine is luckily to have him. I will refer him often. More
by Daniel Lee
Employees Worked With
Austin Houpt
January 15, 2023
I’ve bought dozens of cars from this dealership since its inception. This dealership group is the epic standard of what how all dealerships should conduct business. A great solution of only top quality inception. This dealership group is the epic standard of what how all dealerships should conduct business. A great solution of only top quality used and new cars. The service department has highly trained and efficient mechanics. Call Payton Dotson for a great sales experience for a new or used car. More
by CorvetteTx
Employees Worked With
January 12, 2023
Absolutely the best car buying experience I have had. I had submitted an online request on Sunday which was acknowledged quickly. Bria Harrison reached out to me on Monday morning and by 10am I was at th I had submitted an online request on Sunday which was acknowledged quickly. Bria Harrison reached out to me on Monday morning and by 10am I was at the dealership test driving the car. By noon, I was on my way home with my new car! More
by Riche.louviere
Employees Worked With
Bria Harrison
