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Mercedes-Benz of Grapevine
Grapevine, TX
1,929 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,929 reviews
May 30, 2023
The dealership is so friendly and helpful always. Especially our sales rep Basel Abbas was outstanding! He is knowledgeable, patient and courteous. Could not ask more from him. He made our experience Especially our sales rep Basel Abbas was outstanding! He is knowledgeable, patient and courteous. Could not ask more from him. He made our experience priceless! Thanks to your team!! More
by vasu15
Employees Worked With
May 28, 2023
Excellent experience on two different occasions 5 years apart. Doug Prince went above and beyond for all our needs. Everyone we encountered were very pleasant and helpful. apart. Doug Prince went above and beyond for all our needs. Everyone we encountered were very pleasant and helpful. More
by John
May 25, 2023
Loved Doug and Larry The very best - love my car Doug helped me select - love helped me select - love More
by Karsnclements
Employees Worked With
May 24, 2023
Ron Michael and Peter Cafferata were exceptional in their service. Service level and customer engagement quality were excellent . 2nd time customer with MB of Grapevine . Recommend to anyone looking to buy a service. Service level and customer engagement quality were excellent . 2nd time customer with MB of Grapevine . Recommend to anyone looking to buy a Mercedes. We are repeat customers because of Grapevine MB service and sales approach and also because of our first time engagement and continuous support from Corey Bedford. More
by Ram Chand
May 14, 2023
Payton was amazing and made buying my Mercedes a simple experience. I'm actually looking forward to the next purchase with him and the Grapevine team when the time comes. experience. I'm actually looking forward to the next purchase with him and the Grapevine team when the time comes. More
by silvrski
Employees Worked With
May 10, 2023
Very friendly and attentive staff. I didn't have to wait for anyone to notice I came in I was valued right from the start . I didn't have to wait for anyone to notice I came in I was valued right from the start . More
by SLH
Employees Worked With
May 09, 2023
My experience in leasing a new C class 300 was a long process. It took over three hours before we were able to return my old lease and take home my new lease. process. It took over three hours before we were able to return my old lease and take home my new lease. More
by Johngiustra
Employees Worked With
Bria Harrison
May 08, 2023
This was our 1st Mercedes purchase, so being unfamiliar with the product, we had numerous questions. Also, to further complicate things, we weren't sure whether we were going to buy a new or used vehicle. with the product, we had numerous questions. Also, to further complicate things, we weren't sure whether we were going to buy a new or used vehicle. We made several visits to the dealership, and our salesman, Hector, was always available and patiently assisted us in our search. We appreciate his diligence and patience! We are very happy with our new vehicle! Thank You Hector! More
by michael
Employees Worked With
Hector Tagle
May 03, 2023
Basel was great, we will for sure recommend him to anyone looking for enjoyable car purchasing experience. looking for enjoyable car purchasing experience. More
by One happy Customer
Employees Worked With
