Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
1,929 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,929 reviews
July 22, 2023
Very helpful and negotiated fairly Basal was professional and nice dealership was clean and well appointed and nice dealership was clean and well appointed More
by Randk.webster
Employees Worked With
July 19, 2023
Rodney Lockett is an amazing professional who goes above and beyond! He lead me through the possibilities I had with ref to my existing auto options. He is a though leader who understands the automotive and and beyond! He lead me through the possibilities I had with ref to my existing auto options. He is a though leader who understands the automotive and financial industries like few I know. I highly recommend him. You will enjoy true Customer Experience Successfully. More
by carolina.amaya333
July 19, 2023
Scott was a great sales person. He was very professional and had great product knowledge. I enjoyed working with him He was very professional and had great product knowledge. I enjoyed working with him More
by Melissa Mceachern
Employees Worked With
July 04, 2023
Great experience at the Mercedes Benz of grapevine and loved working with our sales person Bria! loved working with our sales person Bria! More
by Sara
June 26, 2023
Our multiple experiences with salesman Marty Marshall has been EXCELLENT! We will be returning to buy our next car from him at Mercedes Benz Grapevine! been EXCELLENT! We will be returning to buy our next car from him at Mercedes Benz Grapevine! More
by danabays
Employees Worked With
Marty Marshall
June 23, 2023
Received prompt communication and service from all levels within the sales department. The team was friendly and knowledgeable about the product. within the sales department. The team was friendly and knowledgeable about the product. More
by Mselv1
June 21, 2023
Excellent place for cars, Bassel Abbas and his team are superb, you won’t regret their advice superb, you won’t regret their advice More
by Yemi
Employees Worked With
June 02, 2023
Never having bought a Mercedes before, Grant was excellent. He helped us find exactly what we were looking for and continued to search for us even after the car wasn't available on the first visi excellent. He helped us find exactly what we were looking for and continued to search for us even after the car wasn't available on the first visit. We wouldn't have been able to purchase our vehicle without him and I look forward to coming back soon to work with him! More
by michaeluxui
Employees Worked With
May 31, 2023
I was extremely pleased wi the handling of my car. Cale was very helpful and kept me abreast of all that was going on. I have no complaints and working with Grant Adams is always a joy. Cale was very helpful and kept me abreast of all that was going on. I have no complaints and working with Grant Adams is always a joy. More
by shirleysloan
Employees Worked With
