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Mercedes-Benz of Grapevine

Grapevine, TX

Overview
Employees
Reviews
4.9
2,056 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 2,056 reviews

September 08, 2025

The customer service is what sold me. I loved the car but I loved how knowledgeable and kind Orlando was. He checked in with me but was not pushy and I really appreciated that. More

by Tysymone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We’re so glad Orlando’s knowledge and thoughtful approach made the difference — we’ll be sure to share your kind words with him.

September 03, 2025

Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. More

by Paul.enloe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Mercedes-Benz of Grapevine responded

Congratulations on your new GLS! We are thrilled to hear that Marco and our team provided attentive, professional care and made your experience smooth and stress free. Thank you for your kind words and recommendation. We look forward to welcoming you back to Mercedes-Benz of Grapevine in the future.

August 31, 2025

We had a great experience. Mercedes of Grapevine made the process easier than we have experienced elsewhere. I recommend you reach out with a call or their online chat to start More

by MdpTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for your kind words. We are delighted to hear that our team made the process easier than your past experiences and that you found us helpful and personable. We truly appreciate your recommendation and look forward to serving you again at Mercedes-Benz of Grapevine.

August 30, 2025

Wonderful experience! Process was painless. Everyone I dealt with was extremely professional. Of all the cars I've purchased over my lifetime, this was absolutely the best More

by Beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We’re thrilled to hear that our team made the process smooth and professional, and that this was your best car-buying experience yet. We truly appreciate your trust and look forward to welcoming you back in the future.

August 30, 2025

Marco Lopez you are a pleasure to work with and you made the process of purchasing my beautiful GLC300 an amazingly easy experience, thank you so much. Everyone was super nice and very professional! I visit More

by Johnson.lj278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not get the lady’s name at the front desk but she was always very professional
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Sep 08, 2025 -

Mercedes-Benz of Grapevine responded

Congratulations on your new GLC! We’re delighted to hear that Marco and our team made your experience so easy and enjoyable, and that Mercedes-Benz of Grapevine stood out among other dealerships. Thank you for your kind words. We’re thrilled to have earned your trust and look forward to serving you again in the future.

August 30, 2025

Real nice guy he help us a lot with everything we needed 100% recommended he explained pretty good all the options. The car has the future and everything. More

by lopezrauld1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience. We are glad to hear our team was helpful, explained everything clearly, and made sure you had all the options you needed. We truly appreciate your recommendation and hope you enjoy every moment with your new car.

August 27, 2025

Great experience with Val: She took the time to explain every step of the process and she was very easy to work with. More

by Oliver F
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Val Neris
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Sep 08, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We’re delighted to hear that Val made the process clear, smooth, and enjoyable. We look forward to welcoming you back to Mercedes-Benz of Grapevine.

August 26, 2025

I am forever a customer of Mercedes Benz of Grapevine. From Tom Lim, to Peter C. these guys ALWAYS go above and beyond, and make magic happen! The customer service given is second to none!!! From the mome More

by Dappergent24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cafferata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback and loyalty! We’re thrilled to hear that Tom, Peter, and our entire team made your experience feel seamless and welcoming from start to finish. It means a lot that you feel like family with us, and we look forward to seeing you again at Mercedes-Benz of Grapevine.

August 25, 2025

Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. More

by Paul.enloe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Mercedes-Benz of Grapevine responded

Congratulations on your new GLS! We’re thrilled to hear that Marco and our team provided attentive, professional care and made your purchase smooth and stress-free. Thank you for your kind words and recommendation—we look forward to welcoming you back to Mercedes-Benz of Grapevine in the future.

Aug 27, 2025 -

Paul.enloe responded

Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. From start to finish, I felt valued as a customer, and the dealership exceeded every expectation. I highly recommend Marco and this dealership to anyone looking for outstanding service and a seamless car buying process.

August 20, 2025

I just purchased a new S 580 from Marco Lopez! I appreciate his professionalism and transparency in pricing and options which were tailored to my specific needs. I highly recommend him and the st More

by KMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Mercedes-Benz of Grapevine responded

Congratulations on your new S 580! We’re delighted to hear that Marco’s professionalism and transparency made your experience smooth and tailored to your needs. Thank you for your kind words and recommendation—we look forward to welcoming you back to Mercedes-Benz of Grapevine.

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