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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,929 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,929 reviews

January 31, 2024

After about a month of searching for a Ford Maverick for my step father, I found the one at Mercedes Grapevine. Jake took care of us, the transaction was seamless, and the delivery process was great. Thank More

by Emerson Luiz Grellmann Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Top quality facility and top quality talent. Marco was Awesome! He was very professional, kind, patient and transparent - no hidden agendas! More

by hillkimi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Had the worst experience ever. Did not get any specifics about the car. We asked the sale guy about infos that was never received . More

by christelle Amon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Gonzaba
Feb 09, 2024 -

Mercedes-Benz of Grapevine responded

Hi Christelle, We apologize for your experience. We understand our managers have since connected with you. If you have any further concerns, please contact us.

January 14, 2024

Best Mercedes dealership in DFW because they have because they have Scott Najar. Thank you so much More

by fadhad83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Najjar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Our car buying experience at Mercedes-Benz of Grapevine was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friend More

by Lhromas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basel Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becca
January 07, 2024

Marco is easy going and easy to speak to. He made the difficult task of buying a car very enjoyable. He is what you think of when you think of a Mercedes salesperson. More

by jfcolvin16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Only Marco
January 04, 2024

Marco is the best. His genuine care and professionalism are stellar. Can’t imagine buying a car from anyone else after our experience with him. Every step of the proces More

by Mike and Brenda Harkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2024

A wonderful buying experience with no pressure, lending options that met my budget and a cappuccino while I waited, taboot! More

by Sunnysummit331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

The easiest car buying experience I’ve ever had. Marco responded to all emails and texts immediately and provided detailed explanations. Had the car ready to go when I visited for a test drive and a More

by MHBland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Beaux was very helpful, professional and a great customer service representative for this dealership. He didn’t try to sell what he wants to but worked with us on what we wanted to buy. More

by dsulif
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Other Employees : Beaux benson
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