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Mercedes-Benz of Grapevine
Grapevine, TX
1,959 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,959 reviews
March 11, 2024
Excellent Customer Service, by Basel Abbas, helping me get my GLC 300 Coupe, Thank you for the Service!! get my GLC 300 Coupe, Thank you for the Service!! More
by John Amah
Employees Worked With
March 11, 2024
"Exceptional experience at Mercedes-Benz of Grapevine! Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealershi Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealership for anyone in the market for a luxury vehicle. A+++!" More
by Iliana Mercer
March 07, 2024
I had an amazing experience, the dealership was very nice, the associates were very polite and inviting. nice, the associates were very polite and inviting. More
by Adj0116
Employees Worked With
March 07, 2024
Charles Lane is the best salesperson we have ever had. He is knowledgeable, dependable and quick! We will not shop anywhere else because of our relationship with him. He is knowledgeable, dependable and quick! We will not shop anywhere else because of our relationship with him. More
by Mpassmore
Employees Worked With
March 07, 2024
Perfect customer service. You will feel well taken care of. Straight to the point with no surprises. Will definitely recommend! You will feel well taken care of. Straight to the point with no surprises. Will definitely recommend! More
by Tbaker06
March 06, 2024
Tom is knowledgeable, careful to make sure he is right before moving me forward and frequently reminded me he was aware of my personal goals. I like him. before moving me forward and frequently reminded me he was aware of my personal goals. I like him. More
by JWM2595
Employees Worked With
Tom was the only one I worked with
March 06, 2024
Great working with Marco. He was very professional and helped us with our trades and finding what we were looking for. He was very professional and helped us with our trades and finding what we were looking for. More
by Bperkes
Employees Worked With
March 06, 2024
The staff at Avondale Mercedes dealership couldn’t have been more professional, considerate and accommodating me and my wife. Absolutely top notch group and organization!!!!! been more professional, considerate and accommodating me and my wife. Absolutely top notch group and organization!!!!! More
by dunk
March 06, 2024
The experience of buying a car was excellent and the staff made it easy with open communication. The dealership is 5 star and all employees are awesome staff made it easy with open communication. The dealership is 5 star and all employees are awesome More
by Rsalefty
Employees Worked With
March 06, 2024
The best Mercedes-Benz dealer I have ever had the experience buying a car and having my car serviced. experience buying a car and having my car serviced. More
by Debbie
Employees Worked With
