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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,929 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,929 reviews

February 17, 2024

Seriously have been blown away with the amount of attention to detail, service, and care I’ve received throughout the buying process. I couldn’t recommend Marco more and am so excited to be in the Me More

by Jillyelise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Fantastic experience all around, and Marco was terrific. Happy with the deal and very happy with the service and experience. I’d definitely buy from them again. More

by Brentbsiler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Ivan tell you I’ve bought couple cars from grapevine Mercedes and it’s always been a pleasure. I will come back for sure and tell my friends as well. The main thing that made it better this time was the More

by Rpelton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davius Blackshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

I recently had the pleasure of purchasing a Mercedes Benz GLC 300 from Mercedes of Grapevine. I must say, I was initially hesitant about considering a Mercedes as an option for my next vehicle, but Mr. Cada More

by Mariela Suárez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cadarrel Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Cadarrel was outstanding start to finish. He listened and went the extra mile to make the entire experience excellent. This was the best buying experience I have had. I will be back. I un More

by dyer001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cadarrel Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

After going to 7 dealerships, 3 of them Mercedes, I came back to make the purchase at the one where I had the best customer experience. Bria was really attentive and informative, paid attention to what was More

by Jenya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bria Harrison
February 09, 2024

Marcos was very helpful and patient with us throughout the buying process. He went above and beyond to ensure we had all the information we needed to make a decision. He takes great pride in his work and More

by Dot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Real Authentic sales people that's not just there to sell you a car. They're there to make your car is a great investment for your lifestyle! More

by Alchemist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Misinformed by salesman Jacob and his actions was supported by management. Unsatisfactory customer service. Beware More

by Rosalynliggins
Recommend Dealer
No
Employees Worked With
Jacob Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cafferata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Grapevine responded

Hello Rosalyn, We are deeply sorry for any miscommunications and frustrations you may have experienced while visiting Mercedes-Benz of Grapevine. We take your feedback seriously. Our management team has been trying to get in contact with you. Please provide your preferred method of communication to social@avondale.com.

February 01, 2024

We made our first purchase at Mercedes Benz of Grapevine. The attention and customer service we received from Marco and Cadarrel was EXCELLENT. They have earned our continued business. Top notch experie More

by kathygalloza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cadarrel Booker
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