Mercedes-Benz of Grapevine

My wife has been evaluating and buying previously owned cars over the internet for many years. We have almost always had positive experiences. The best was this last transaction working with Marco Pere cars over the internet for many years. We have almost always had positive experiences. The best was this last transaction working with Marco Perez (Internet Sales Experience Manager) at Mercedes-Benz of Grapevine, Texas where we bought a used Subaru Forrester. Everything during our time with this personable, smart and experienced individual was first class. But what really impressed me was his knowledge of various features and components on a Subaru. While the dealership obviously focuses on Mercedes-Benz, Marco had answers for all of our questions about another brand. He easily set up and demonstrated the operations I would need for the drive home (such as bluetooth connections for our phones, cruise control, etc.). He even fixed an unrelated problem I had with my iPhone and how I could charge it faster! We also spent time in an interesting conversation with Brian Day, the dealership's E-Commerce Manager. Obviously, this dealership (part of the Avondale group) specializes in internet-based sales. To support this channel, they have staffed it with very capable people and equipped it with systems that deliver a first class buying experience. 5 Stars all the way around. More

It was an absolute breeze and pleasure working with the grapevine, Mercedes dealership, and Marco Lopez. grapevine, Mercedes dealership, and Marco Lopez. More

Very nice and clean facility. Friendly staff. Beaux Benson was phenomenal, ver knowledgeable, and attentive. Friendly staff. Beaux Benson was phenomenal, ver knowledgeable, and attentive. More

Seriously have been blown away with the amount of attention to detail, service, and care I’ve received throughout the buying process. I couldn’t recommend Marco more and am so excited to be in the Me attention to detail, service, and care I’ve received throughout the buying process. I couldn’t recommend Marco more and am so excited to be in the Mercedes Grapevine family. I absolutely love my new car!!! More

Fantastic experience all around, and Marco was terrific. Happy with the deal and very happy with the service and experience. I’d definitely buy from them again. Happy with the deal and very happy with the service and experience. I’d definitely buy from them again. More

Ivan tell you I’ve bought couple cars from grapevine Mercedes and it’s always been a pleasure. I will come back for sure and tell my friends as well. The main thing that made it better this time was the Mercedes and it’s always been a pleasure. I will come back for sure and tell my friends as well. The main thing that made it better this time was the sale guy Davius.Thank you Davius for making it quick and easy!!! More

I recently had the pleasure of purchasing a Mercedes Benz GLC 300 from Mercedes of Grapevine. I must say, I was initially hesitant about considering a Mercedes as an option for my next vehicle, but Mr. Cada GLC 300 from Mercedes of Grapevine. I must say, I was initially hesitant about considering a Mercedes as an option for my next vehicle, but Mr. Cadarrel knowledge and professionalism put my doubts to rest. He was well-versed in the features and capabilities of the GLC 300 and and patiently answered all of my questions and concerns of both, my loan and service packages options. He was also kind and understanding throughout the entire buying process In the end, I am extremely satisfied with my purchase and would highly recommend Mr. Cadarrel to anyone looking for a high-quality service. Thank you Mr.Cadarrel for your excellent service and for helping me find my dream car. More

Cadarrel was outstanding start to finish. He listened and went the extra mile to make the entire experience excellent. This was the best buying experience I have had. I will be back. I un He listened and went the extra mile to make the entire experience excellent. This was the best buying experience I have had. I will be back. I unreservedly recommend Cadarrel and Mercedes-Benz of Grapevine! I would say the same for Randy in the service department! More

After going to 7 dealerships, 3 of them Mercedes, I came back to make the purchase at the one where I had the best customer experience. Bria was really attentive and informative, paid attention to what was back to make the purchase at the one where I had the best customer experience. Bria was really attentive and informative, paid attention to what was important and didn’t pressure to make a selection one way or another. 5 star service all around. More

Marcos was very helpful and patient with us throughout the buying process. He went above and beyond to ensure we had all the information we needed to make a decision. He takes great pride in his work and the buying process. He went above and beyond to ensure we had all the information we needed to make a decision. He takes great pride in his work and cared about providing the best possible experience. If you are in the market looking for a car I recommend visiting the grapevine dealership and asking for Marco’s. We received a five-star experience all around! More