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Mercedes-Benz of Grapevine
Grapevine, TX
1,957 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,957 reviews
July 03, 2024
I recently purchased my Mercedes and I had a fantastic experience. Kal Elhamad was extremely knowledgeable, helpful, and patient throughout the entire process. He took the time to understand my needs and experience. Kal Elhamad was extremely knowledgeable, helpful, and patient throughout the entire process. He took the time to understand my needs and preferences, and he was able to find the perfect car for me. I highly recommend visiting Kal at this dealership. Great customer service and a great car-buying experience! More
by Jenna Maiteh
Employees Worked With
June 23, 2024
Marco was a pleasure to work with, very knowledgeable and personable. Ordered the vehicle and upon arrival the networks were hacked so Marco and his team manually uploaded the paperwork for me to take owner personable. Ordered the vehicle and upon arrival the networks were hacked so Marco and his team manually uploaded the paperwork for me to take ownership. Amazing service! More
by Kimjwilson
Employees Worked With
June 18, 2024
Simple no pressure buying process. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. Extremely professional sales personnel Concierge did excellent job of explaining the inner workings of the car. More
by Rdjdvm
June 17, 2024
Tom cared about his customers, therefore, people would come back to get their next car. There were new features in the new models, he showed me patiently. come back to get their next car. There were new features in the new models, he showed me patiently. More
by mpchen2006@yahoo.com
June 14, 2024
I have bought many cars from mercedes of grapevine and they are extremely professional and great at what they do they are extremely professional and great at what they do More
by JB
Employees Worked With
June 12, 2024
Kal provided excellent customer service and professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable a professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable and I would recommend this dealer to anyone! More
by Therriage1
Employees Worked With
June 12, 2024
Great salesman, great representative for your dealership! Even though we didn’t buy this visit, we expect to be working with James soon-no one else! Even though we didn’t buy this visit, we expect to be working with James soon-no one else! More
by Lastride
Employees Worked With
James Farmer
June 10, 2024
Outstanding job explaining all the financial details. It made the difference between getting a new car or a pre-owned. It made the difference between getting a new car or a pre-owned. More
by MFFI462
Employees Worked With
