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Mercedes-Benz of Grapevine
Grapevine, TX
2,017 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,017 reviews
June 29, 2025
Had the best experience with great service, which made this process seamless! Was very helpful and appreciated all the help this process seamless! Was very helpful and appreciated all the help More
by Kennedypalm
Employees Worked With
June 27, 2025
The dealership was amazing and everyone was very professional and eager to assist. Very pleased professional and eager to assist. Very pleased More
by lholly36
Employees Worked With
June 25, 2025
Thoroughly pleased with our 2025 GLE -350 purchase. Val Neris made sure all details were taken care of, and did what she said she would do. Very pleasant experience overall. Val was key to that experi Val Neris made sure all details were taken care of, and did what she said she would do. Very pleasant experience overall. Val was key to that experience. More
by Dub Hanes
Employees Worked With
June 24, 2025
I enjoyed my experience. Val was amazing. She was very accommodating. I would buy a car from her anytime. She’s very honest and thorough. Your people in paperwork are a littl Val was amazing. She was very accommodating. I would buy a car from her anytime. She’s very honest and thorough. Your people in paperwork are a little bit dysfunctional other than that very happy with the experience. More
by JP.diainc1996
Employees Worked With
June 22, 2025
I can’t say enough good things about working with Chase during the purchasing process was very easy. He was very professional and helpful in guiding me through the selection and purchasing process. I didn’ during the purchasing process was very easy. He was very professional and helpful in guiding me through the selection and purchasing process. I didn’t feel pressured into making a purchase. The entire process was very easy. More
by Drc6252
Employees Worked With
June 18, 2025
Love the experience salesperson was up front about everything and didn't pressure us in anything we didn't want. Will definitely keep in mind of shopping in future everything and didn't pressure us in anything we didn't want. Will definitely keep in mind of shopping in future More
by lissajo1977
June 18, 2025
Always a pleasure dealing with Marco. He has been our go to person over the years for all of our purchases. We are for life clients of his at this point, couldn’t imagine going anywhere e He has been our go to person over the years for all of our purchases. We are for life clients of his at this point, couldn’t imagine going anywhere else to deal with someone who likely won’t take care of us the way this guy does. The dealership and supporting staff are wonderful but Marco elevates the experience every time, has a classy way of doing business that I really appreciate. Someone get this man promoted! More
by EZ Flooring
June 14, 2025
I recently visited Mercedes-Benz of Grapevine, where I've been a service customer for some years, to explore leasing a new vehicle. While I ultimately wasn't able to secure financing, I wanted to commend Val been a service customer for some years, to explore leasing a new vehicle. While I ultimately wasn't able to secure financing, I wanted to commend Val for making my first new car shopping experience in over 15 years truly positive. We quickly built a rapport, and her encouraging yet realistic approach, along with her willingness to go above and beyond, truly stood out. I highly recommend working with Val. More
by Regina H.
June 13, 2025
All staff were very professional and helpful. I bought the car from home in Idaho. Marco Lopez made it a smooth and professional transaction. Thanks I bought the car from home in Idaho. Marco Lopez made it a smooth and professional transaction. Thanks More
by xenosjeff
Employees Worked With
