Mercedes-Benz of Grapevine

Nigel et al were very helpful during the decision making and sales process and continue to be most helpful and informative relative to answering my ancillary questions about features in the care. A wonderf and sales process and continue to be most helpful and informative relative to answering my ancillary questions about features in the care. A wonderful experience working with you folks! More

My experience with Park Place Motors was by far the best car-buying experience I have ever had, hands down. From the moment we walked into the door, the staff was cordial, attentive to our needs, and were car-buying experience I have ever had, hands down. From the moment we walked into the door, the staff was cordial, attentive to our needs, and were never pushy. I never felt that we were pushed to purchase a vehicle and/or options that we weren't interested in, and Philip was able to answer our questions and treated us in a respectful manner. I have always dreaded dealing with car dealers in the past, whether it was for sales or service. Now, it is a pleasant experience - all of the staff is friendly and knowledgeable, the dealership itself is clean, neat and organized with many unexpected amenities available, and their attention to every aspect of the business at hand is detailed, accurate and cordial. More

Doug and everyone else at the Mercedes in Grapevine were wonderful to work with. They made getting a new car painless and pleasurable! Thanks to all! wonderful to work with. They made getting a new car painless and pleasurable! Thanks to all! More

We have been clients of Tony Bedford"s since We have been clients of Tony Bedford"s since purchasing our first mercedes in 1994. He always has had our best interest at heart and we are confiden We have been clients of Tony Bedford"s since purchasing our first mercedes in 1994. He always has had our best interest at heart and we are confident he is taking good care of us in every way. In fact, Tony knows our likes and dislikes so well, he had our car picked out for us and the financing arranged when we walked in the door. He simply pointed to the car he knew we would love, and we looked no further. We have always received exceptional service from Tony and everyone serving usdoneymac at Park Place. More

Fantastic experience from beginning to end. Sales staff was extremely professional and low pressure. They simply wanted to earn my business and worked out the best deal that I could find, both for my trade was extremely professional and low pressure. They simply wanted to earn my business and worked out the best deal that I could find, both for my trade in and for my new car. More

Very friendly, professional and efficient service. Walked out with my car keys in hand ready to go. Marty was very accommodating at helped make the purchase process a pleasant one out with my car keys in hand ready to go. Marty was very accommodating at helped make the purchase process a pleasant one More

My fiancee and I went into the dealership to begin our search for a luxury car. We had narrowed it down to a few top brands and had been talking about the purchase for over a year. Phil meet us and gladly search for a luxury car. We had narrowed it down to a few top brands and had been talking about the purchase for over a year. Phil meet us and gladly accepted our notion of "just looking" and gathering information over the next six months. His knowledge was expansive and complete. We discussed the new models (2012), the current models, financing, and combinations of all three. At the end of the evening we went home with food for thought. The next evening (at 530pm on Saturday), my fiance and I came back to buy a ML350. Although at the end of the day (closing at 6pm) he stayed with us until way past closing to complete the deal, set up an appointment to get the car detailed the next week, and answered all of our questions. The perfect salesman, and I come from a long line of salesmen. We worked with his manager Ted and finance man Mike, plus a younger man who worked with Mike to speed up our transaction. We came away from our experience very happy. The next morning my I caught my fiance "hugging" her Benz in the garage :) Thanks, Tony, Ted, and Mike More

Both of the Gentltmen I delt with were friendly and courteous and the they were well informed on the 2012 SLK'S equipment and specs. This was very helpful to me. My wife presently has a 2001 SLK and th courteous and the they were well informed on the 2012 SLK'S equipment and specs. This was very helpful to me. My wife presently has a 2001 SLK and the 2012 SLK electronic systems are considerable more complicated than the 2001. They were very patient with me in answering my questions when I was at the dealership and when I made numerous "operation" inquiries by phone, after I got the car home. Believe me I tested there Patience and it was "excellent". It was a Pleasant Car buying experience. My thanks to Cory Bedford and Mike MacAllister. More

I had a great experience. Marty was friendly and knowledgeable. I would buy from this dealer again, and recommend him to others. Overally, I give him a 10! knowledgeable. I would buy from this dealer again, and recommend him to others. Overally, I give him a 10! More

Ray Charles is a gem in Park Place motorcars Grapevine. I would definitely refer him to my friends. Thank you very much for your assistance. would definitely refer him to my friends. Thank you very much for your assistance. More