Mercedes-Benz of Grapevine

Russ, made this experience very enjoyable from start to end, took the time to explain all options, with purchase versus new lease. During the intial intrest phase of new car syndrome, let him know what I c end, took the time to explain all options, with purchase versus new lease. During the intial intrest phase of new car syndrome, let him know what I could and couldn't do via email and he was able to work his magic in a timely manner with options. After signing Russ took the time to setup my sync options with phone and do a through run thru of all the systems on the new car, Excellent. I apologize for not remembering her name but the finance lady also helped with the different process and was very helpful and worked with me. Thanks again for all you that you do. Ron Kasten More

Joey worked hard to get me a great deal on the vehicle I was buying and my trade. While John worked hard to get me a great APR and low monthly payments on my NEW 2011 Mustang GT/CS. I'm definitely recommend was buying and my trade. While John worked hard to get me a great APR and low monthly payments on my NEW 2011 Mustang GT/CS. I'm definitely recommending Park Place to those searching for cars. More

Not sure if you got the last email. Not sure what happened to it but Park Place was great. Joey Edwards was an amazing sales person with good skills. Even the service dept was great as my used ML35 happened to it but Park Place was great. Joey Edwards was an amazing sales person with good skills. Even the service dept was great as my used ML350 looks amazing. Just a great overall experience! Neeraj Jindal More

My experience at Park Place was exceptional. The entire transaction was painless and seamless. I have bought six cars from Park Place and would recommend all of my friends. transaction was painless and seamless. I have bought six cars from Park Place and would recommend all of my friends. More

Customer service was great and staff was very friendly. Corey answered ant questions that we had. Detail of vehicle cleaning could of been better. Overall good experience! Corey answered ant questions that we had. Detail of vehicle cleaning could of been better. Overall good experience! More

This was the best car buying experience! The sales team is knowledgeable and professional. I was very impressed with this dealership and will be back for my next car as will my husband and family. is knowledgeable and professional. I was very impressed with this dealership and will be back for my next car as will my husband and family. More

I would like to take this opportunity to express my appreciation for a wonderful experience when purchasing my Mercedes Benz with the guidance of "Parrish Michener". Mr. Michener has superior qualitie appreciation for a wonderful experience when purchasing my Mercedes Benz with the guidance of "Parrish Michener". Mr. Michener has superior qualities in his ability to assist in the auto purchasing experience. I was so glad to have such a pleasant, confident, relaxed, friendly, no pressure and gracious representative to lead me through the buying experience. I have been in a professional customer service position for 20+ years and recognize the outstanding professionalism Mr. Michener expresses while representing "Park Place Mercedes-Benz of Grapevine". Everyone at the dealership was very courteous and welcoming. The finalizing of my purchase and financial part was with "John". John was friendly, professional and helpful when completing my transaction. He is a great representative of the service I expected, and Park Place offers, when making the selection of my new Mercedes. Mr. Parrish Michener is definitely an outstanding employee with enthusiastic representation and special customer relations abilities. He has skills that would contribute to any company focusing on sales . All in all, I intend to contact Mr. Parrish Michener when purchasing my next Mercedes. More

Kutis did an outstanding job. He was knowledgeable and helpful in working with me to make a good decision. After I decided which car to purchase he was efficient and thorough in finishing the puchase pro helpful in working with me to make a good decision. After I decided which car to purchase he was efficient and thorough in finishing the puchase process. I would definitly call him for my next car! More

Mr. Philip Edwards was Very kind, helpful, and got me the exact car I was looking for and for the pice I wanted. I went to park place Mercedes in Dallas and they were not as welcoming as grapevine. I will re exact car I was looking for and for the pice I wanted. I went to park place Mercedes in Dallas and they were not as welcoming as grapevine. I will recommend this dealer and mr Edwards to my friends and family. Thank you for getting me what I want instead of something esle. More

I was recommended to Mindy by a friend but was very hesitant to call. Mindy was great! She was very personable and easy to talk to. She worked hard to get me everything I wanted. This was my first hesitant to call. Mindy was great! She was very personable and easy to talk to. She worked hard to get me everything I wanted. This was my first Mercedes purchase and my first time buying from Park Place but definitely not my last! I had such a great experience from everyone involved. Chris in finance and Andrei the manager made a point to come and talk with me also after the deal was finalized. I will definetly buy from Park Place again. More