Mercedes-Benz of Grapevine

Great customer service. Austen really took care of me when purchasing a CPO C-300. Austen really took care of me when purchasing a CPO C-300. More

The whole process was made seamless for me by Beaux from the day I started looking for my new car. He is an excellent sales experience manager who thrives to provide complete customer satisfaction. I’m happ the day I started looking for my new car. He is an excellent sales experience manager who thrives to provide complete customer satisfaction. I’m happy with my purchase and the whole seamless process provided by Beaux. I recommend his services 10/10!! More

Dyna was a pleasure to work with, answering all of our questions and concerns promptly. questions and concerns promptly. More

Great sales people great service convenient location on time pleasant experience best deals on leases time pleasant experience best deals on leases More

Rodney Lockett was AMAZING to work with! I am from out of state and he made the entire process so easy. I flew in to DFW and he picked me up at my hotel next morning and had the car ready I am from out of state and he made the entire process so easy. I flew in to DFW and he picked me up at my hotel next morning and had the car ready to go. All my future purchases will be through Rodney Lockett at Mercedes-Benz of Grapevine. More

Basel was terrific to work with. I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicl I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicle. Bryan also gets kudos. Happy customer! More

I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friendly and professional. More

I had the best and easiest experience buying my new car here at Mercedes-Benz Grapevine! My salesman, Marco was not only highly knowledgeable about my car and answered any and all questions, but he was als here at Mercedes-Benz Grapevine! My salesman, Marco was not only highly knowledgeable about my car and answered any and all questions, but he was also incredibly pleasant and kind and genuine! I highly recommend buying a car here and I definitely recommend Marco as your salesman! More

Late last Saturday, I decided to change my car… yep at 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz becau 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz because I was always been impressed with their luxury & German engine package… my shopping needs to be done by myself and my wife walking down the lot :) no help is needed at that time. The we decided around 3:00pm to do the same in the BMW lot. I ask them for help to find out there was a 1 to 2 hours waiting time! Well, when I’m decided to buy something, I want it that day.. I was more inclined with the Benz anyway… we went back and ask for help, then Tom make himself available to us and we ended up road testing the cars that we liked! Tom got our GLE 450 ready and we were able to leave that evening, yes after hour! What a great team out there taking care of a customer! Kudos to the team, and we love our new car! More

I recently had the pleasure of visiting Mercedes Benz of Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with g Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with genuine smiles, setting a welcoming tone. Unlike other dealerships, there was no sense of pushiness or obnoxious sales tactics; instead, the staff was incredibly friendly and approachable. What impressed me the most was their level of knowledge and expertise. They patiently answered all my questions, guiding me through the options with confidence and clarity. It’s rare to find such a combination of professionalism and friendliness in a car dealership, but Mercedes Benz of Grapevine has mastered it. I left feeling not only satisfied with my purchase but also grateful for the exceptional service. Highly recommended and can’t speak highly enough of Scott and Basel, they are both a pleasure to purchase a vehicle from. More